Joe Machens Capital City Ford

Sales process We had purchased an Escape from this dealership 4 years ago and they were our first choice this time. We did inform them we were checking another sour We had purchased an Escape from this dealership 4 years ago and they were our first choice this time. We did inform them we were checking another source and were looking for best deal. Both companies responded promptly, however Machens offer, on similar priced SUV's, was $4000 higher than the other. To make a long story short the two companies ended up with less than $500 difference in price. Interesting to note is that Machens eventually came down about $5000 and The other about $1000. As a former customer we expected better of Machens. We eventually bought from them because they had the car we wanted. On a positive note our salesman was knowledgeable and eventually got the price right. Have always liked their service. More

Car buying made easy! The Machens Team helped me purchase the right car for our family. The right car, deal, and time all lined up and they made it happen! I am grateful t The Machens Team helped me purchase the right car for our family. The right car, deal, and time all lined up and they made it happen! I am grateful to the team at Joe Machens Jefferson City for the excellent experience and customer service. From the buying to the financing everyone worked to make it happen. Thanks again for all of your help. More

Couldn't be any better This was my fifth vehicle my wife and I have bought from them and each time Matt Wilde and Doug Keeler have made it a great experience. These guys al This was my fifth vehicle my wife and I have bought from them and each time Matt Wilde and Doug Keeler have made it a great experience. These guys always roll out the red carpet for me when I'm there and take great care of me. I've lived in KC for almost six years now and have driven back to JC to purchase two vehicles from them and I'll continue to do so with all of my vehicle purchases. More

Great place to shop! I'd recommend Joe Machens to any of my friends or family! They were fast, professional, and super friendly. I'll be buying my next car there! I'd recommend Joe Machens to any of my friends or family! They were fast, professional, and super friendly. I'll be buying my next car there! More

Great! My wife and I have went to many different vehicle brand dealers in the past few months trying out all different brands to see what vehicle was the bes My wife and I have went to many different vehicle brand dealers in the past few months trying out all different brands to see what vehicle was the best fit for us. Every dealership that we went to was the same old story. The dealer would try and sell us things that we did not want and it was like they did not listen to a word we said. Then we contacted Brad Bartlett and told him what we where looking for over the phone and when we showed up he had the exact car we had been looking for and the best price of any dealer we contacted. So for that I thank Brad and Joe Machens in Jefferson City, Mo for the great experience. Also, my wife loves her brand new Ford Edge. Avery & Alysia Fisher More

Nice people Very care car dealer nice workers Diane palm Travis got a good deal on a used car beautiful car fast service we would come back Very care car dealer nice workers Diane palm Travis got a good deal on a used car beautiful car fast service we would come back More

Site Unseen Purchase Purchased a vehicle from Dealer - site unseen. Dealer was very accommodating. Willing to will and deal in order to get a deal done. However - I just w Purchased a vehicle from Dealer - site unseen. Dealer was very accommodating. Willing to will and deal in order to get a deal done. However - I just wish the description of the interior/exterior of the vehicle was more accurately described (example: smoke smell, cigarette burns, front tire tread, Overall condition of interior/exterior). I expected vehicle to be in better condition as described. More

Purchase Friendly and helpful allowing us choose the vehicle we wanted! We were able to take the vehicle home over the weekend to ensure we liked it. Finance d Friendly and helpful allowing us choose the vehicle we wanted! We were able to take the vehicle home over the weekend to ensure we liked it. Finance department explained everything in detail. This was our second vehicle through Joe Machens. More

Great Service! I enjoyed buying my car from Mike Rogers! He understood my needs right away and was extremely helpful. We were able to drive away with a great deal a I enjoyed buying my car from Mike Rogers! He understood my needs right away and was extremely helpful. We were able to drive away with a great deal and a great car! More

Mike Rogers came through Went to Joe machens hoping I could get a deal done so I could buy local. After talking with Mike Rogers about some other vehicles I was looking at he Went to Joe machens hoping I could get a deal done so I could buy local. After talking with Mike Rogers about some other vehicles I was looking at he was able to be very competitive on his price. The process took all of about 20mins before we shook hands and had a deal. Mike was very helpful throughout the whole process. He came highly recommended to me and now I can recommend others to go see Mike for an enjoyable car buying experience. More