
Joe Machens Capital City Ford
Jefferson City, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,497 reviews
Best service ever I came in to get tires aired up. Tech four a gash in a front tire and the tires were all borderline ready to go. So got a price on a replacement set a I came in to get tires aired up. Tech four a gash in a front tire and the tires were all borderline ready to go. So got a price on a replacement set and was told if got a lower estimate they would match it. They did just that and then I got a 140.00 rebate. They were prompt efficient and polite. Service was quick. So very pleased this time and every time I have been for service. More
Good selection of used vehicles Because Machens has a large inventory, they deal in volume and can offer a bit lower prices than competitors with similar make/model. I do wish the s Because Machens has a large inventory, they deal in volume and can offer a bit lower prices than competitors with similar make/model. I do wish the sales manager would have agreed to delay the sale by a couple days to January 2nd so I could avoid the county property tax. More
Just awesome I want to thank Bo, Don't know his last name at Joe Machens ford in Jefferson City mo. He worked with me. Thank you. I want to thank Bo, Don't know his last name at Joe Machens ford in Jefferson City mo. He worked with me. Thank you. More

Amazing beyond words Highly recommend this location to anyone local or out of the area. Travis, Mike and Eric have not once but twice gone above and beyond for us buying c Highly recommend this location to anyone local or out of the area. Travis, Mike and Eric have not once but twice gone above and beyond for us buying cars from them! Their customer service is beyond incredible we travel all the way from Orlando to deal exclusively with this team! Travis has been our go to guy for this is our 4th car! Each process has been flawless and beyond stress free! Thank you!!!! More

Great experience Easy to work with. Will bend over backwards to satisfy the customer. Diane Palm was a great salesperson that looked out for our best interest. Easy to work with. Will bend over backwards to satisfy the customer. Diane Palm was a great salesperson that looked out for our best interest. More
Good Deal The only reason I didn't give a Five Star rating was my disappointment in the ultimate trade-in value for my vehicle, over $2,000 less than the Blue B The only reason I didn't give a Five Star rating was my disappointment in the ultimate trade-in value for my vehicle, over $2,000 less than the Blue Book trade-in value obtained using the tool on Machens' website. My vehicle was in excellent condition and I expected a higher value. I felt like it was kind of a bait and switch tactic. Perhaps it would be better to take "trade-in value" too off the website More

Great customer service They treated me wonderful. Very good people to work with! I would highly recommend! I would definitely purchase my next vehicle from them. Thank you! They treated me wonderful. Very good people to work with! I would highly recommend! I would definitely purchase my next vehicle from them. Thank you! More
Quck service oil change. Great job. Fast, friendly service, great price. Always take my vehicles there for oil changes. would recommend this to friends and family. Thanks for Great job. Fast, friendly service, great price. Always take my vehicles there for oil changes. would recommend this to friends and family. Thanks for offering this service. More
Unnecessary work done with no notification My car was in for routine maintenance-LOF. The bill came to $500 since they replaced transmission fluid $189.95 and flushed cleaner through fuel ind My car was in for routine maintenance-LOF. The bill came to $500 since they replaced transmission fluid $189.95 and flushed cleaner through fuel induction system, cleaned lines and injectors $139.95. No one called to advise me of this extra work or explain why they thought it should be done. My husband worked for the GM factory for a number of years, but I drive a Ford based on the reputation of your service department. I feel this UNNECESSARY work was added in the interest of creating added revenue for your dealership. My appointment was for 7 a.m.; I was first in line to drop off my car. I was told the work would take a couple of hours so I went home to wait. By 3:00, no one had called; I had to cancel my afternoon appointments because I had no transportation. When I called the dealership, I was told the car was ready. The service-writer told me he was sorry; he went to lunch and when he returned he wasn't aware that the car was ready. Don't you have a "system" for that? I am 79 years old and widowed. For things like my automobile maintenance I have to rely on the honesty of your service department--something I've always been able to do, until now. More
Helpful, friendly, would go back Very easy process. Upfront about pricing/fees and were very accomodating. They had the best deal in the area. They even filled the tank before I drove Very easy process. Upfront about pricing/fees and were very accomodating. They had the best deal in the area. They even filled the tank before I drove off the lot. More