Joe Machens Capital City Ford

Quick and Simple! Kudos to the team at the Joe Machens dealership in Jefferson City for great, no-pressure customer service. Lots of quality vehicles at affordable pric Kudos to the team at the Joe Machens dealership in Jefferson City for great, no-pressure customer service. Lots of quality vehicles at affordable prices. Found exactly what we were looking for. Thank you! More

New Car Purchase *Love Love Love* My experience with Brad Bartlett was absolutely outstanding. I gave my information to Brad from my personal information, told him what car I was inte My experience with Brad Bartlett was absolutely outstanding. I gave my information to Brad from my personal information, told him what car I was interested in, gave him what he needed to work with and he never judged me and he didn't give up on me. He took this as a personal on his level and new I had a goal in mind to get "ME" a new car and something that I could be proud of doing on my own and moving forward in my life. Both he and Mike were God's answers to my prayers. Mike didn't let my past issues get in the way and he literally moved mountains for me to make this happen and I owe this guy more than I can ever give and more than he will ever know. I love my new 2017 Ford Fusion and I want to sincerely THANK BOTH BRAD AND MIKE for all that they did for me. I owe these guys big time and want to THANK THEM BOTH from the bottom of my heart for making this happen for me. They helped me understand the process, guided me through everything and treated me like family. I've been associated with this particular dealership for many years (since I was a baby) dating back to when it was Capitol City Ford, when Pete Goldschmidt owned it, to Schanzmeyer Ford. My dad actually worked for Ford here in JC for almost 40 years and retired from there and it's been great to see that the "family values" have been brought back to life with Joe Machen's being the owner. I will be back in a couple of years to revisit for a new vehicle. But, until then, I simply wanted to give a big SHOUT OUT to BOTH BRAD AND MIKE for their amazing service, sales and dedication. More

able to work with, compromise. Due to a knee surgery I was unable to come to Jefferson City to sign papers and pick up our vehicle that we purchased. A representative from Joe Mach Due to a knee surgery I was unable to come to Jefferson City to sign papers and pick up our vehicle that we purchased. A representative from Joe Machens brought the vehicle we purchased along with the paperwork to Rolla, where my wife works. He left the purchased vehicle and took possession of our trade-in. He then came to our home for me to sign the necessary paperwork. This was greatly appreciated.................. The sales person originally was too pushy, almost causing me to rethink about buying a vehicle there. But over time that was corrected and was able to work with her. I would buy one from her again. More

great customer service and found what we wanted I rated Joe Machens, along with Cody and Jacob at a 5 because our all around experience was exceptional. We told Cody what we were looking for and he I rated Joe Machens, along with Cody and Jacob at a 5 because our all around experience was exceptional. We told Cody what we were looking for and he did everything he could to find us the perfect vehicle in just a short amount of time. He was very professional and I would highly recommended him to anyone! Jacob was great to work with and has a great sense of humor and makes the fininancing process a lot less stressful. We are very happy customers!! More

Found the perfect car for me! Left the dealership feeling completely satisfied with my 2013 ford escape! Brad Bartlett and Matt Wilde were the best people to work with, big thanks Left the dealership feeling completely satisfied with my 2013 ford escape! Brad Bartlett and Matt Wilde were the best people to work with, big thanks to them!! More

Great Experience The whole experience was made easy thanks to Mike Rogers. From test driving the car, to price negotiation, to the ease of paper work at time of purch The whole experience was made easy thanks to Mike Rogers. From test driving the car, to price negotiation, to the ease of paper work at time of purchase. More

always a good buying experience Mike Rogers and the Machens dealership have always taken good care of my family's automotive needs. Whether it be buying a car or servicing one, they Mike Rogers and the Machens dealership have always taken good care of my family's automotive needs. Whether it be buying a car or servicing one, they do a good job. More

F250 truck Brad did good job in hooking me up with exactly what I wanted. He took the time to review several options and in the end he found what I was looking Brad did good job in hooking me up with exactly what I wanted. He took the time to review several options and in the end he found what I was looking for. Thanks! More

John Lange and Mike Slinkard These two gentleman have went above and beyond helping us get into a new truck. With their assistance buying a truck was no hassle and actually enjoya These two gentleman have went above and beyond helping us get into a new truck. With their assistance buying a truck was no hassle and actually enjoyable. Thank you Ford for having salesmen and finance associates like these two. Have recommended them to friends and family. My sister and daughter came in and bought new Ford Escapes and Steve's friend at work came in and bought a car also. We still have several friends that are coming in soon. We truly appreciate them. Steven and Lisa Anderson Millersburg, Missouri More

Great experence Eric Swegle was great to work with ! He was willing to go the extra mile to help me find the right car for me. Eric was also very helpful in my time o Eric Swegle was great to work with ! He was willing to go the extra mile to help me find the right car for me. Eric was also very helpful in my time of need. On our first test drive he was willing to let me stop at my home so I could take my dog outside. This was huge because time was very short for me that day before I had to return to work. Eric was also willing to let me start using my car for a couple days while I was getting my payment in order to make the purchase. Because of this I was able to turn my rental car in and this saved me at least an additional $150. He also treated me with respect and was friendly at all times. I would do business again with Eric anytime and will send anyone I know to him. More