
Joe Machens Capital City Ford
Jefferson City, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Typical Brought my vehicle in for an oil change, mechanic found an oil leak upon inspection but still did the oil change. Brought vehicle back to fix the dis Brought my vehicle in for an oil change, mechanic found an oil leak upon inspection but still did the oil change. Brought vehicle back to fix the discovered oil leak - 1.5 days to fix a seal that was a pretty invasive process. Picked up vehicle only to find oil all over my engine bay. Spoke with GM next day, vehicle was re inspected to confirm if there was still an oil leak. Conclusion was the mechanic (who was a senior level mechanic and apparently that means no one inspects his work) did a poor job cleaning up the xxxxxxof oil and oil stained hand prints and there is no leak. I was offered a free oil change and many apologies. This is the second time this shop has fell far below acceptable standards. Tim did impress me by personally inspecting the vehicle and cleaning up the mechanic's mess. More
Quick & Painless! The dealership had both requested vehicles ready, nearby, and the salesperson was very knowledgeable. He communicated very well without being overly a The dealership had both requested vehicles ready, nearby, and the salesperson was very knowledgeable. He communicated very well without being overly aggressive. The finance director was prepared and got us in and out of the dealership with a new car in less than 2 hours. I will work with them again in the future! More
Knowledgeable and Helpful This is my 2nd vehicle from Machens. I was treated with respect and didn't feel pressured. I told Scott, Jackson, what I needed and he provided so This is my 2nd vehicle from Machens. I was treated with respect and didn't feel pressured. I told Scott, Jackson, what I needed and he provided something more than I expected. More
Helpful They assisted in finding a good truck within my price range and specifications. For being a first time truck buyer, I was greatly satisfied with the q They assisted in finding a good truck within my price range and specifications. For being a first time truck buyer, I was greatly satisfied with the quality of service. More
PLEASURE TO WORK WITH JOE HERX, MAKES THE PROCESS SIMPLE. JOE HERX VALUES THE CUSTOMERS TIME AND MAKES THE PROCESS AS SIMPLE AS POSSIBLE WHILE MAKING CUSTOMER FEEL IMPORTANT. THE REASON JOE HAS BEEN EMPLOYED JOE HERX VALUES THE CUSTOMERS TIME AND MAKES THE PROCESS AS SIMPLE AS POSSIBLE WHILE MAKING CUSTOMER FEEL IMPORTANT. THE REASON JOE HAS BEEN EMPLOYED AT SAME PLACE FOR 50 PLUS YEARS. More
Just As We've Come to Except Over the years, we have bought multiple Ford vehicles from Mike Rogers. He is always very attentive to our needs and makes every effort to make it ha Over the years, we have bought multiple Ford vehicles from Mike Rogers. He is always very attentive to our needs and makes every effort to make it happen. Mike is not a high pressure salesman, otherwise we wouldn't continue to come back to him. I would highly recommend Mike and will continue to reach out to him in the future. Thanks Mike. More
Quick and easy I ordered what I wanted and got what I wanted and it was a quick delivery. Mike Rogers is very easy to work with and keep me informed of the build pr I ordered what I wanted and got what I wanted and it was a quick delivery. Mike Rogers is very easy to work with and keep me informed of the build process and shipping of the truck. More
Great Experience-Again! Third time repeat buyer. Won’t be the last! John Lange has always been a great salesman to work with and treats us like family. Third time repeat buyer. Won’t be the last! John Lange has always been a great salesman to work with and treats us like family. More
Delightful Scott worked hard to find me a car that I liked and that was within my price range, and Mike worked even harder to make sure I got the payments I want Scott worked hard to find me a car that I liked and that was within my price range, and Mike worked even harder to make sure I got the payments I wanted. I also received a more than fair deal on my trade-in. My only complaint is that we had to wait in the customer service area for an hour, but we were made to feel comfortable while we waited. Overall, the experience was delightful, and I would not hesitate to do business with Joe Machens again! Thank you! More

Terrible certified ford So many repairs that were obvious overlooked that I have had to pay for out of pocket. Probably going to file a complaint with Ford. So many repairs that were obvious overlooked that I have had to pay for out of pocket. Probably going to file a complaint with Ford. More