Joe Machens Capital City Ford

My recent purchase of an 2017 F250 Super Duty Lariat I wanted to express my thanks to Doug Underwood for assisting me in my recent purchase of a 2017 F250 Super Duty Lariat. I searched numerous dealers I wanted to express my thanks to Doug Underwood for assisting me in my recent purchase of a 2017 F250 Super Duty Lariat. I searched numerous dealers throughout Missouri and Kansas (both in-person and online) and received their best offer for my trade in and lowest price after all rebates and found the best deal with Doug's assistance. If looking for the best price on an F250 Super Duty, I'd highly recommend shopping around and getting bottom dollar offers from other dealers and take that offer to Doug, and I'll bet his company can beat it. In my case the savings was ~$3K. More

"Enjoyable experience" The employees at Machens have always been friendly, knowledgeable, and easy to work with. The product they sell is second to none. I highly recommend The employees at Machens have always been friendly, knowledgeable, and easy to work with. The product they sell is second to none. I highly recommend the 2018 Ford F-150. More

Timely, Great Customer service I called on a Ford Fusion. When I arrived to look at the Vehicle it was pulled up front and ready to go. Doug was extremely helpful and knowledgeable. I called on a Ford Fusion. When I arrived to look at the Vehicle it was pulled up front and ready to go. Doug was extremely helpful and knowledgeable. Would Highly recommend for anyone in the market for a new or used vehicle....Matt in Financing made the paperwork a breeze, I was in and out in no Time. More

Excellent I came in not knowing what to expect because this is my first time buying a car alone and they knew exactly how to handle and talk to me. They were ve I came in not knowing what to expect because this is my first time buying a car alone and they knew exactly how to handle and talk to me. They were very understanding. More

Great experience! Everyone was friendly and helpful. Diane was great to work with and answered all my questions and made me feel super comfortable with my purchase! Everyone was friendly and helpful. Diane was great to work with and answered all my questions and made me feel super comfortable with my purchase! More

Great place to buy a car I went not knowing exactly what I wanted and Bradley helped me find the perfect car and get me a good deal on it. This was the second time he has help I went not knowing exactly what I wanted and Bradley helped me find the perfect car and get me a good deal on it. This was the second time he has helped me get a car and I wouldn’t want to buy from anyone else! More

Buying made easy! My Sales person was Diane Palm. I had not purchased a car for quit sometime. Diane was extremely professional and made my experience easy and fun. Ni My Sales person was Diane Palm. I had not purchased a car for quit sometime. Diane was extremely professional and made my experience easy and fun. Nice Job Diane! More

Momma Fritz Just bought a beautiful explorer from a awesome sales lady . Wonderful experience!! Would recommend to anyone!!! Merry Christmas to me!! Thank you Dia Just bought a beautiful explorer from a awesome sales lady . Wonderful experience!! Would recommend to anyone!!! Merry Christmas to me!! Thank you Diane and Terry !! More

Excellent Every level/ management was great and worked together to make this car happen for me! I didn't have much to offer but they were still able to get me a Every level/ management was great and worked together to make this car happen for me! I didn't have much to offer but they were still able to get me a great car and deal!! I didn't have to do any bargaining which was even better. Highly recommend to new or used car seekers. More

Wonderlicious!! Doug gave his full attention to our needs. Thought of every detail. Can’t wait to work with him again on buying our next vehicle! Doug gave his full attention to our needs. Thought of every detail. Can’t wait to work with him again on buying our next vehicle! More