Joe Machens Capital City Ford

Buying a new Ford Focus It was great, Cody Byers tried to give me everything I wanted, called me when I requested it, or texted me, Jamie with financing was also very helpful It was great, Cody Byers tried to give me everything I wanted, called me when I requested it, or texted me, Jamie with financing was also very helpful. I would definitely recommend Joe Machens, dealer Cody Byers, to anyone looking for a new car or truck. More

Mustang recall Had my 2015 Mustang in for recall. Went well and was completed on time. John Desmond in service was very helpful and made it easy. Had my 2015 Mustang in for recall. Went well and was completed on time. John Desmond in service was very helpful and made it easy. More

Fast service The check-in process was easy. I waited less than an hour for “The Works”. I was pleasantly surprised to get my oil change and tire rotation in one ho The check-in process was easy. I waited less than an hour for “The Works”. I was pleasantly surprised to get my oil change and tire rotation in one hour. For a Saturday with a half a dozen people in line ahead of me, I thought I would be there all morning. Fast, courteous service! More

They got me all the way together!!!!! I purchased my first brand new car with Mr. John and Matt. They worked hard to get me something nice and in my price range. Matt told me if I "do righ I purchased my first brand new car with Mr. John and Matt. They worked hard to get me something nice and in my price range. Matt told me if I "do right by Ford, Ford will take care of me". My car was wrecked and totaled after only owning it for 18 months. I had less than great credit (and I mean way less). I went back in to see Mr.John, nervous and nearly in tears, he calmed me and assured me it was ok. I was never late on a payment and Matt worked to keep me in price range and he was able to get me an even better car with great warranties. I feel confident in my purchase, and I'm more than happy in the service that was provided, their concern for my personal situation and especially staying on my budget. Matt and Mr.John are the best. They are friendly, honest and they listened to what I needed and delivered BIG TIME! I highly recommend them! More

Service Since my last review, I went back to Joe Machens today after I said I wasn’t going to go back there to have my blinker fix while I was here I told the Since my last review, I went back to Joe Machens today after I said I wasn’t going to go back there to have my blinker fix while I was here I told the manager how upset I was about my car not being serviced properly the last time I was there. He gave me an apology and refilled my tires with the nitro I had in there already., they checked my fluids and topped it off and said I needed a new motor for the washer fluid to spray. I was glad that the service manager took his time and addressed my problems and he let someone else work on my car. Now that is the service I’m use to having when I bring my vehicle into their quick lane. I appreciate them rectifying my concerns. More

Good experience Randy and Matt made for a smooth purchase. They were helpful and explained everything. Randy wars the one salesman that actually stopped and inquired Randy and Matt made for a smooth purchase. They were helpful and explained everything. Randy wars the one salesman that actually stopped and inquired what I was looking for. More

Traded an Edge for an Edge and couldn't be happier! Doug Keeler was amazing to work with when I decided to get rid of my old Edge. He let me try several different vehicles out to decide what I really wa Doug Keeler was amazing to work with when I decided to get rid of my old Edge. He let me try several different vehicles out to decide what I really wanted and was never pushy or rushed me. We ended up trading for a newer Edge and I absolutely love it! He always took great care of us and made the whole process so easy! Would definitely recommend him to anyone looking for a new or new to you vehicle! More

Awesome experience! Traded in a Fusion for an F150. Douglas searched & found the perfect F150. In the last 6 years, we have bought all of our vehicles from Douglas. He wo Traded in a Fusion for an F150. Douglas searched & found the perfect F150. In the last 6 years, we have bought all of our vehicles from Douglas. He works hard to ensure that we get our perfect vehicle every time. More

Great Diane helped me get myself in a brand new 20198 car with a great deal over a used car. I got a great price including rebates and price deductions, as Diane helped me get myself in a brand new 20198 car with a great deal over a used car. I got a great price including rebates and price deductions, as well as a amazing warranty. More

Excellent experience i went into joe Machens ford not knowing exactly what they could do for me with my credit, I didn't even want to consider a new vehicle thinking it wa i went into joe Machens ford not knowing exactly what they could do for me with my credit, I didn't even want to consider a new vehicle thinking it was out of my price range. Eric Swegle took the time to give me all of my options and was never pushy. I ended up getting 2016 Ford Focus that I LOVE and can afford. He even took the time to get the car detailed for me. Thanks again Eric, you will always have my business More