Joe Machens Capital City Ford

Great Experience I bought my first car here. Great service! the salesperson was well informed and very helpful. I will definitely recommend this dealership to anyone l I bought my first car here. Great service! the salesperson was well informed and very helpful. I will definitely recommend this dealership to anyone looking to buy a car in the future. More

Fast service, friendly staff. I have been going to this dealership for quite some time now for service on my Kia and am very please with the service and the service employees are v I have been going to this dealership for quite some time now for service on my Kia and am very please with the service and the service employees are very helpful and friendly. Even though there is a Kia dealership with service in the same area I prefer to choose using this one. The rewards program is a plus also. More

Courteous, professional help Cody was not pushy but stayed in touch with us and always expressed his interest in helping us in any way possible. He brought a car, that I had seen Cody was not pushy but stayed in touch with us and always expressed his interest in helping us in any way possible. He brought a car, that I had seen on line, in from Columbia so that I could compare it with the Ford Escape that I had liked. He was able to answer all our questions and concerns and I feel that he helped me find the best car, at the best price, for me personally. More

Michael,Cindy Schnieders Devon Henry and the Machens team made our car buying experience enjoyable. I especially liked how quickly we came to terms on our trade and price. The Devon Henry and the Machens team made our car buying experience enjoyable. I especially liked how quickly we came to terms on our trade and price. The price was very reasonable! This is our second vehicle from Joe Machens. We now own two Fords instead of Chevrolets. Thanks Devon More

Purchased a new (to me) vehicle. I bought a used 2018 Escape (I understand it was part of their loaner fleet) and got an excellent deal on a slightly used new model vehicle. I was giv I bought a used 2018 Escape (I understand it was part of their loaner fleet) and got an excellent deal on a slightly used new model vehicle. I was given great incentives and received a great deal on my trade in along with rebates. The salesman (Brad) did a wonderful job explaining the features of the car and was knowledgeable about any questions I had. More

I wanted the Works and got it. We left the truck and someone picked us up and we went to eat. When we got back the truck was finished. I was glad I could use my $10.00 coupon. We left the truck and someone picked us up and we went to eat. When we got back the truck was finished. I was glad I could use my $10.00 coupon. More

Great sales experience Brett Simmons was great to work with! He was referred to me and I will be referring more people to him. By far the best buying experience I've had. Brett Simmons was great to work with! He was referred to me and I will be referring more people to him. By far the best buying experience I've had. More

Easy and efficient I had a wonderful experience with the staff at Machens. They were very flexible and easy to work with. Test drove several trucks with no issues and ad I had a wonderful experience with the staff at Machens. They were very flexible and easy to work with. Test drove several trucks with no issues and advice along with answers every step of the way. Couldn’t have had a better experience More

Oil Change I was in and out in a timely manner. The review of the checklist was thorough. All of my questions were answered to my satisfaction. I was in and out in a timely manner. The review of the checklist was thorough. All of my questions were answered to my satisfaction. More

Great Customer Care This visit was for an oil change, but Joe Machens does 95% of all work on my Ford Escape, so most of the technicians and salespersons know me by name. This visit was for an oil change, but Joe Machens does 95% of all work on my Ford Escape, so most of the technicians and salespersons know me by name. Have been doing business with this dealership for over 40 years (before Machens purchased the dealership). I feel like I'm treated more like a "friend" than a "customer." I always receive "personal attention" and the technicians "listen" to my concerns. We are able to laugh and joke with one another, while conducting business. More