Joe Machens Capital City Ford

My sales person Ben mcgrail was awesome. The service and sales guys were very friendly and respectful to deal with. Only this i wish thst could've happened was to negotiate a little better. T The service and sales guys were very friendly and respectful to deal with. Only this i wish thst could've happened was to negotiate a little better. They didn't want to move on their prices at all. Other than that it was a great experience. More

Great group of people We couldn't be happier with our total experience on Saturday with purchasing a car. We worked with a few people while there, and they were all really We couldn't be happier with our total experience on Saturday with purchasing a car. We worked with a few people while there, and they were all really helpful. Cody took his time with us and was very helpful finding us a car that fit our needs. We were set on staying in a certain budget and Cody never pushed us one way or another. I met Larry, super outgoing guy and also when it was time to finance, we sat down with Jamie Wilson. I appreciated the fact that he and Cody both joked with us while we were there. We actually had a good time spending our money LOL. I highly recommend them all. If the other team members are half as good as the three I met with, you will be in good hands!!! More

Capital City experience was great. My salesman Bradley Kellerman did a great job. Everyone was friendly and there was no pressure and that’s what helped me make my decision to make the My salesman Bradley Kellerman did a great job. Everyone was friendly and there was no pressure and that’s what helped me make my decision to make the purchase. More

Puchased a used car for the third time at Joe Machens Capita I have purchased new and used vehicles at Machens' in JC over the years. I have purchased the last two from Scott Jackson. He is very professional, I have purchased new and used vehicles at Machens' in JC over the years. I have purchased the last two from Scott Jackson. He is very professional, honest, forthright, and goes out of his way to provide good customer service. If you want a good buying experience, see Scott. More

professional and friendly I would like to personally thank Mike Rodgers and Matt Wilde for getting me into my new Ford Escape. I would recommend Joe Machens Capital City Ford t I would like to personally thank Mike Rodgers and Matt Wilde for getting me into my new Ford Escape. I would recommend Joe Machens Capital City Ford to anybody looking for a new or used vehicle. Thank you More

Oil Change and Tire Rotation Hello, I wanted to reach out and let someone know of the great service I recieved on Saturday from several employees at Machens Capital Ford. I went Hello, I wanted to reach out and let someone know of the great service I recieved on Saturday from several employees at Machens Capital Ford. I went in for an oil change and tire rotation, I got there about 8 am and they were very busy, from the moment I got there untill I left I had interaction with a few employees everyone was way over the top polite and thanked me for stopping in. Great experience! More

Good quality service,. Joe Machens provides great quality service without the need for an appointment. Would have rated higher, but there was a fairly lengthy wait with the Joe Machens provides great quality service without the need for an appointment. Would have rated higher, but there was a fairly lengthy wait with the vehicles that had been dropped off. More

It was horrific!!! I trusted them with the purchase of my son's first vehicle. I will never purchase another vehicle from them again!!! Trusted what was advised but at I trusted them with the purchase of my son's first vehicle. I will never purchase another vehicle from them again!!! Trusted what was advised but at when I needed their help I was told "I'm a salesman not a mechanic!!!". The warranty was what you advised me on when I purchased the car and needed a translation!!!! More

Great Service I swung by to see if they could get my truck in pretty quick for and oil change and tire rotation. They got it in within 10 minutes and I was out of t I swung by to see if they could get my truck in pretty quick for and oil change and tire rotation. They got it in within 10 minutes and I was out of there in about 45 minutes total. Can't ask for much faster for an oil change, tire rotation and all the other checks they do while they have it in. Great visit and they have snacks and drinks too. More

My new expedition We had a VERY pleasant experience during our purchase of our 2018 Expedition. We ordered our truck, with Doug our salesman. Doug, Larry, and Brian ke We had a VERY pleasant experience during our purchase of our 2018 Expedition. We ordered our truck, with Doug our salesman. Doug, Larry, and Brian kept us informed as to it's status, frequently. Doni went over the HOW to operate the various systems for me on the day of pick-up and for my wife 3 days later at her convenience. Matt handled the financial end and explained our options very thoroughly. It was a VERY pleasant experience with every individual involved. More