Joe Machens Capital City Ford

Couldn't have asked for better service. Randy Wells was very helpful, and informative. I have done business with him in the past, and every time, he makes the long car buying process bearab Randy Wells was very helpful, and informative. I have done business with him in the past, and every time, he makes the long car buying process bearable. I have, and would again, recommend him to everyone. More

Bought a used car For the most part i like Doug. He was very personable and easy to talk to! I would defiantly go back to him and send any of my family or friends to hi For the most part i like Doug. He was very personable and easy to talk to! I would defiantly go back to him and send any of my family or friends to him! More

Delighted with service at Machens Quick Car service I love having my car serviced at Machens Quick Car service. I can walk in, be greeted cheerfully, and be back in my fully-serviced car within a reason I love having my car serviced at Machens Quick Car service. I can walk in, be greeted cheerfully, and be back in my fully-serviced car within a reasonable time. At my latest visit, Jason took the time to explain what a 40,000 mile checkup entailed and what it would cost. He was patient and respectful and consulted with me when it became apparent that my tires showed wear and needed rebalancing. I agreed to the additional service and left there a very happy client. Next month I'm going back for that 40,000 mile service call. More

Machens Ford Mike Rogers was great to work with. Worked with our schedule and found us just the right vehicle! We will shop there again! Thanks Mike Mike Rogers was great to work with. Worked with our schedule and found us just the right vehicle! We will shop there again! Thanks Mike More

Quick and easy trade process to get exactly what I wanted. I was able to find the car that I wanted on-line and looking at it in the parking lot. Once I had decided on the car, Capital City Ford made it very e I was able to find the car that I wanted on-line and looking at it in the parking lot. Once I had decided on the car, Capital City Ford made it very easy to trade in my car with a very good trade value, and was able to drive off the lot with my new car in a relatively short time. Great experience, would recommend, and will go back in the future. More

Friendly service before and after the sale We found the car on line and had some questions. John made several trips to the parking lot to look at the car for us and was able to answer all our We found the car on line and had some questions. John made several trips to the parking lot to look at the car for us and was able to answer all our questions. The car was everything he said it was and we couldn't be happier. John was great to deal with. We'll be back again. More

Most professional car dealer I have ever worked with. My wife and I drove over 200 miles to look at a 2015 Ford Explorer. We were looking for a specific Explorer with certain options. We had made an appo My wife and I drove over 200 miles to look at a 2015 Ford Explorer. We were looking for a specific Explorer with certain options. We had made an appointment the day before with JOHN LANGE. I also spoke to Larry Windsor in management. After the phone calls with both John and Larry, I told my wife that these two guys were without doubt the most professional, qualified and can-do salesman I have ever spoke to and I was actually looking forward to meeting them after talking to them. The next day, we drove to Jefferson City, MO and John in was there waiting for us. John showed us the vehicle, explained all the options and the car was exactly what we had expected. We also had a car to trade in and both John and Larry both reviewed the car. We started the negotiations with John. John provided the amount they would give for our trade-in. And, I told him what we wanted for the car and how much cash we would bring to the table. John went to talk with Larry and they both came back. A this point I realized that we were dealing to truly professional, positive and can-do attitudes and were sincerely willing to really work with us. We negotiated back and forth and finally agreed with the amount for the trade-in. I will tell you that they have the personalities that people enjoy working with. And, we probably visited more than we negotiated. Bottom line was: we were very happy with the result(s) and thoroughly enjoyed working with both John & Larry. They are truly a credit to Ford and particularly JOE MACHENS ford. In fact and can assure you that because of John and Larry we will tell all our relative and friends about their service and will in fact start buying all our vehicles from JOE MACHENS FORD. Kent More

Alway the best!! Any day, any time of day, the service Ron gives you is excellent. Busy or not Ron always has time to answer any question you have about you Truck or c Any day, any time of day, the service Ron gives you is excellent. Busy or not Ron always has time to answer any question you have about you Truck or car.. Will be going back again when needed for service on my F-150.. I tell all my friends and family about the service that is top notch... Ed More

Great experience! So I absolutely loved working with Brad and Jamie to buy my vehicle!! THey were awesome!! Only issue I had was the older lady who works the front desk So I absolutely loved working with Brad and Jamie to buy my vehicle!! THey were awesome!! Only issue I had was the older lady who works the front desk is a little hatful, the younger girl was super sweet though! Besides that it was a great experience! Jamie and Brad worked very hard to get me the deal I needed to be put in my car!! Thanks guys for being awesome!! Found my new buying place!! More

Second Chance Deal My experience here was excellent. They worked with me more than once when my situation changed and continued to work with me on my trade in. Cody was My experience here was excellent. They worked with me more than once when my situation changed and continued to work with me on my trade in. Cody was awesome!! More