Joe Machens Capital City Ford

It was horrific!!! I trusted them with the purchase of my son's first vehicle. I will never purchase another vehicle from them again!!! Trusted what was advised but at I trusted them with the purchase of my son's first vehicle. I will never purchase another vehicle from them again!!! Trusted what was advised but at when I needed their help I was told "I'm a salesman not a mechanic!!!". The warranty was what you advised me on when I purchased the car and needed a translation!!!! More

Great Service I swung by to see if they could get my truck in pretty quick for and oil change and tire rotation. They got it in within 10 minutes and I was out of t I swung by to see if they could get my truck in pretty quick for and oil change and tire rotation. They got it in within 10 minutes and I was out of there in about 45 minutes total. Can't ask for much faster for an oil change, tire rotation and all the other checks they do while they have it in. Great visit and they have snacks and drinks too. More

My new expedition We had a VERY pleasant experience during our purchase of our 2018 Expedition. We ordered our truck, with Doug our salesman. Doug, Larry, and Brian ke We had a VERY pleasant experience during our purchase of our 2018 Expedition. We ordered our truck, with Doug our salesman. Doug, Larry, and Brian kept us informed as to it's status, frequently. Doni went over the HOW to operate the various systems for me on the day of pick-up and for my wife 3 days later at her convenience. Matt handled the financial end and explained our options very thoroughly. It was a VERY pleasant experience with every individual involved. More

Great Experience I bought my first car here. Great service! the salesperson was well informed and very helpful. I will definitely recommend this dealership to anyone l I bought my first car here. Great service! the salesperson was well informed and very helpful. I will definitely recommend this dealership to anyone looking to buy a car in the future. More

Fast service, friendly staff. I have been going to this dealership for quite some time now for service on my Kia and am very please with the service and the service employees are v I have been going to this dealership for quite some time now for service on my Kia and am very please with the service and the service employees are very helpful and friendly. Even though there is a Kia dealership with service in the same area I prefer to choose using this one. The rewards program is a plus also. More

Courteous, professional help Cody was not pushy but stayed in touch with us and always expressed his interest in helping us in any way possible. He brought a car, that I had seen Cody was not pushy but stayed in touch with us and always expressed his interest in helping us in any way possible. He brought a car, that I had seen on line, in from Columbia so that I could compare it with the Ford Escape that I had liked. He was able to answer all our questions and concerns and I feel that he helped me find the best car, at the best price, for me personally. More

Michael,Cindy Schnieders Devon Henry and the Machens team made our car buying experience enjoyable. I especially liked how quickly we came to terms on our trade and price. The Devon Henry and the Machens team made our car buying experience enjoyable. I especially liked how quickly we came to terms on our trade and price. The price was very reasonable! This is our second vehicle from Joe Machens. We now own two Fords instead of Chevrolets. Thanks Devon More

Purchased a new (to me) vehicle. I bought a used 2018 Escape (I understand it was part of their loaner fleet) and got an excellent deal on a slightly used new model vehicle. I was giv I bought a used 2018 Escape (I understand it was part of their loaner fleet) and got an excellent deal on a slightly used new model vehicle. I was given great incentives and received a great deal on my trade in along with rebates. The salesman (Brad) did a wonderful job explaining the features of the car and was knowledgeable about any questions I had. More

I wanted the Works and got it. We left the truck and someone picked us up and we went to eat. When we got back the truck was finished. I was glad I could use my $10.00 coupon. We left the truck and someone picked us up and we went to eat. When we got back the truck was finished. I was glad I could use my $10.00 coupon. More

Great sales experience Brett Simmons was great to work with! He was referred to me and I will be referring more people to him. By far the best buying experience I've had. Brett Simmons was great to work with! He was referred to me and I will be referring more people to him. By far the best buying experience I've had. More