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Joe Machens Capital City Ford
Jefferson City, MO
7,408 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,408 reviews
October 14, 2024
I had such a professional fun experience. Everyone was so nice and the atmosphere very relaxing. Everyone was so nice and the atmosphere very relaxing. More
by trishpelaccio
Verified Customer
October 12, 2024
I see you only print the 5s Sorry, there was 0 nothing i enjoyed about my experience with capital city ford. I regret having doing business with this dealership. Gene Herndon i enjoyed about my experience with capital city ford. I regret having doing business with this dealership. Gene Herndon More
by GENE2511
October 11, 2024
I love the people there and would 100% go back there and do it all over again do it all over again More
by BIGJDADDY97
October 10, 2024
I received excellent service from a very knowledgeable group. They worked around my schedule and the financing department was amazing at finding me the best rate possible. Top notch service that didn't group. They worked around my schedule and the financing department was amazing at finding me the best rate possible. Top notch service that didn't leave me hanging this time! More
by nikkir
October 07, 2024
We came to test drive a Maverick, but found one that suited our needs at this time. Christian Connite was very knowledgeable of the truck. Thank you for everything suited our needs at this time. Christian Connite was very knowledgeable of the truck. Thank you for everything More
by Tkesbri1
October 07, 2024
Bo was incredibly helpful and low pressure. He made the process quick and easy. I generally hate buying a car because of the pressure from the salesperson and how time consuming it is. Bo almos He made the process quick and easy. I generally hate buying a car because of the pressure from the salesperson and how time consuming it is. Bo almost made it an enjoyable process! More
by Tim
Employees Worked With
October 07, 2024
October 06, 2024
Josh was very efficient salesperson. He prearranged a lot of paperwork and found a good deal with very little haggling. Josh was very organized and had zero pressure during the process. He prearranged a lot of paperwork and found a good deal with very little haggling. Josh was very organized and had zero pressure during the process. He worked hard and even stayed after hours to complete the sale. I would highly recommend! More
by ttheroff
Employees Worked With
October 05, 2024
Our salesperson Jaden was great. The back office of this dealership seems incompetent. Lost the 2nd key twice and then it randomly showed up at my house. Finance rushed us thru pape The back office of this dealership seems incompetent. Lost the 2nd key twice and then it randomly showed up at my house. Finance rushed us thru paperwork and I just went to register the car and they transposed the VIN on Safety, so now I have to pay for a 2nd inspection, will be late registering (fee involved) and have to go to Dept of Rev a 2nd time. More
by Tricia OBrien
