Joe Machens Capital City Ford

Received quick appointment and service. I had discovered a problem with my f250 a few days earlier all four wheels got hot. I had no idea what it could be. When I drove it the 30 miles to I had discovered a problem with my f250 a few days earlier all four wheels got hot. I had no idea what it could be. When I drove it the 30 miles to the dealership the wheels did not get hot. They pulled all four wheels checked brakes and rotors and I had suspected a possible electronic skid control malfunction, but there were no codes created when they checked. They made a diligent effort to discover what could have caused the hot wheels, brakes and hubs and could not discover the problem. My hope is is doesn't happen again especially when I'm pulling my camper somewhere on a trip. I greatly appreciate the effort made by the service department to try and solve this problem but I know things can happen that can't be located or explained. The service department was congenial throughout the process. I appreciate them. More

Simple, Quick and drove away satisfied I inquired about a vehicle online over night with Joe Machens Ford in Jefferson City, Mo. I received a call from John Lange at 8am, after a simple app I inquired about a vehicle online over night with Joe Machens Ford in Jefferson City, Mo. I received a call from John Lange at 8am, after a simple application online, and a few painless phone calls I drove to the dealer ship at 1pm. I was greeted by John in the parking lot as I pulled up. He took me inside to talk with the finance department. I was offered sodas, coffee, popcorn and even ice cream while I waited. While I was doing paperwork my teenage son waited for me in their game room. After going over the vehicle, doing the fencing, I drove off the lot in a like new Ford Escape. This was by far the best car buying experience from a no hassle professional staff. I highly recommend Joe Machens they will take care of you, and Ill be back when my wife's ready to up grade. More

Randy made it easy Courteous, warm and friendly service from everyone specially Randy. No pressure or hassle encountered. We had a great buying experience. Everyone did Courteous, warm and friendly service from everyone specially Randy. No pressure or hassle encountered. We had a great buying experience. Everyone did their job well so we can have our truck ready even when it was icy outside. These people deliver! More

Great to work with This will be the third vehicle I have purchased from Brad over the years and he has taken care of me each time. He took the time to figure out what I This will be the third vehicle I have purchased from Brad over the years and he has taken care of me each time. He took the time to figure out what I wanted to purchase then sent me several links with to vehicles meeting my requirements. I drove a couple that day and that was that. The whole process was smooth and easy. They had all of the paperwork ready for me when I arrived and all I had to do was sign and drive away with my new vehicle. More

Commercial Trucks Quickly Mike Rogers found our company a very unique F550 4x4 truck, went 800 miles to get it, and delivered it to us very quickly. The price was very fair es Mike Rogers found our company a very unique F550 4x4 truck, went 800 miles to get it, and delivered it to us very quickly. The price was very fair especially considering the effort that went into it. We always get fast service on these trucks which is important when jobs are at stake. More

Waiting room Friendly staff, courtesy ONLY problem, it was VERY COLD in the waiting room. Having the coffee, hot tea was a way to warm myself up. Friendly staff, courtesy ONLY problem, it was VERY COLD in the waiting room. Having the coffee, hot tea was a way to warm myself up. More

Great Experience getting into a CPO Vehicle at Machens The guys at Machens are straight shooters in a world of trick shots. I Identified a car I liked on their CPO lot online, got in correspondence wit The guys at Machens are straight shooters in a world of trick shots. I Identified a car I liked on their CPO lot online, got in correspondence with a couple of Sales guys, and set a time to get it out for a drive when I was in town. Wound up driving home in said vehicle in less than two and a half hours at the Dealer. The price for the car was far below the KBB, and they gave me above the KBB on the trade in. All in all they seemed to be more interested in happy customers than gouging them for every penny. Do your homework on the vehicle you are looking for and go to Machens, you'll be happy you did. P.S.- Don't skip the Slushie machine on your way to finance More

Another great experience I just had another great experience at Capital City Ford. Mike Rogers makes the car buying process so easy, I'd buy another one from him tomorrow if I just had another great experience at Capital City Ford. Mike Rogers makes the car buying process so easy, I'd buy another one from him tomorrow if I could afford it!! More

Judy and Matt were great Judy has been our salesperson several times and she is always wonderful to work with. Matt helped us set up the financing for our new vehicle he was f Judy has been our salesperson several times and she is always wonderful to work with. Matt helped us set up the financing for our new vehicle he was friendly and efficient! It’s always a pleasant experience when we go into Joe Machens Capital City Ford! More

Great Experinence Car shopping at Joe Machens was a great experience! Eric helped us find the car that would be just right for our needs and our budget and Jamie worked Car shopping at Joe Machens was a great experience! Eric helped us find the car that would be just right for our needs and our budget and Jamie worked his magic with the banks to make sure we got the exact financing we wanted. When car shopping can be stressful and time consuming, Joe Machens employees made it just the opposite; I’d definitely do business here again next time we’re in the market for a new vehicle. More