Joe Machens Capital City Ford

Oil Change/rotate tires I was treated respectfully from when I walked in the door and left the car, and then came back to pick it up. Great customer service. I was treated respectfully from when I walked in the door and left the car, and then came back to pick it up. Great customer service. More

Electrical issue When I arrived they got my vehicle right in the shop, Really got into the problem in a hurry very good service! lot of great people working up there!! When I arrived they got my vehicle right in the shop, Really got into the problem in a hurry very good service! lot of great people working up there!!! More

Excellent Service and compassionate for our needs Wesley was a new sales associate and was nervous at first. He did everything he could to help us make our mind on what kind of vehicle we for sure wan Wesley was a new sales associate and was nervous at first. He did everything he could to help us make our mind on what kind of vehicle we for sure wanted. Then, when that vehicle feel through, Wesley with the assistance of Larry and Matt, found us another vehicle and did everything they could to make our payment where we needed it. We will be back when the time comes for another vehicle. More

Another great experience I’ve been a dedicated customer to Joe Machens for 9 years. There has never been any disappointment with my vehicles. Thanks to Joe Herx for another in I’ve been a dedicated customer to Joe Machens for 9 years. There has never been any disappointment with my vehicles. Thanks to Joe Herx for another incredible experience. More

Customer Service Professionals Went above and beyond with delivering vehicle to my home and with a full tank of gas. Easy to work with and able to close financing after 5:30. Went above and beyond with delivering vehicle to my home and with a full tank of gas. Easy to work with and able to close financing after 5:30. More

good experience I have purchased three new vehicles in the last five from your dealership. There is a reason why I come back. the salesmen are always professional and I have purchased three new vehicles in the last five from your dealership. There is a reason why I come back. the salesmen are always professional and courteous and I feel I get a good deal. So I am sure when it comes time to trade again I will come back to Joe Machens . More

Superior Service Justin took care of me in a very professional and courteous manner. Vehicle was serviced quickly and returned with everything done! I appreciated the Justin took care of me in a very professional and courteous manner. Vehicle was serviced quickly and returned with everything done! I appreciated the friendly atmosphere in the service department and will be coming back. More

Purchased a certified pre owned SUV Sales representative Devon Henry spent multiple hours showing me SUV's, finding the proper one for my needs. Explaining the differences in the ones I Sales representative Devon Henry spent multiple hours showing me SUV's, finding the proper one for my needs. Explaining the differences in the ones I was looking at. Got me into a great Explorer with more options than I originally realized I wanted. More

No Pressure Car shopping I had a great experience at Joe Machens in Jefferson City. I had done my homeowork prior to going to the Jefferson City location. I had found a car th I had a great experience at Joe Machens in Jefferson City. I had done my homeowork prior to going to the Jefferson City location. I had found a car that better fit my lifestyle in Columbia. Randy was eager, and within two hours I was able to drive my dream car the same day. I would like to personally thank him for the lack of pressure during the stress time. More

Great Customer service Great job of finding a car I could not say No too quickly! Mike Rogers was very patient and accommodating ! I would always recommend him ! Great job of finding a car I could not say No too quickly! Mike Rogers was very patient and accommodating ! I would always recommend him ! More