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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,451 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,451 reviews

February 21, 2018

alignment and new tires I have always been very pleased with the service I have received at this Ford location. Everyone who has ever assisted me have always been very thoro More

by MCDOW61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Inman
February 21, 2018

Double the Fun My wife and I purchased two pre-owned vehicles at Joe Machens in Jefferson City in one weekend. Both were super clean, low mileage, late models. And More

by djpleathersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Rick McDonald, Scott Jackson
February 20, 2018

Helpful and Quick Quick Lane is always helpful with maintenance issues. We get our Escape serviced there on a regular basis and they always assist us with planning ahea More

by kdzrsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry....do not remember name...one person at drop off, one at pick up
February 20, 2018

Great experience Very friendly staff and great to work with. We felt treated fairly and our concerns were addressed. We would definitely use their services again. A More

by Scrappinjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Larry Windsor, Mike Slinkerd
February 20, 2018

Scheduled Maintenance Experience My service consisted of a scheduled oil change and service. I asked the service technician to help diagnose another issue that I was struggling to id More

by DJohnson0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Inman
February 20, 2018

Joe Herx was great to work with. I ask him to be on the lookout for a good truck because I was looking to trade. He went over all the things about the 2017 truck we brought. Also Jam More

by KLIETHERMESD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
February 19, 2018

Had oil change and multi point inspection Did a great job checked out everything. Didn't have to wait long and have already recommended you to a friend. I'm on the road at least once a month More

by linda573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Inman
February 19, 2018

Great Customer Service! Customer service is great. Very responsive and attentative. Quality of work is very high. Friendly staff that is always willing to go the extra mil More

by jmcnutt78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Bartlett, Ron Inman, Tim Taylor , Beau Landrum, Steve Joplin, Justin Jones
February 19, 2018

Six visits later...I sold my truck Multiple problems over the seven years I had my vehicle. Rarely would they fix my problem on the first visit. They would try to charge me my deductibl More

by Unhappy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trenton Lincoln
February 18, 2018

Put customer back into customer service I am on a fixed income, but i still need a dependable and affordable vehicle. I applied for financial services online. I was denied. Then Mike reached More

by Legroce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Mike Slinkerd
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