Joe Machens Capital City Ford

I had an excellent customer oriented experience. Randy is professional, knowledgeable (F150), timely in text responses and answered the phone when I called with questions, even after hours, which is Randy is professional, knowledgeable (F150), timely in text responses and answered the phone when I called with questions, even after hours, which is very appreciated. I would recommend Randy to others. More

Buying my first car was a success! Recently I purchased my first car from this dealership. Mike knew my needs and wants and made sure he found the perfect car for me. I will definitely Recently I purchased my first car from this dealership. Mike knew my needs and wants and made sure he found the perfect car for me. I will definitely recommend Mike and this dealership in the future! Thank you again! More

Great Very professional and on time with an accurate explaination of the problem and what was needed to be done to fix it. Great job, thanks. Very professional and on time with an accurate explaination of the problem and what was needed to be done to fix it. Great job, thanks. More

It was ok Well the overall time there was good. Didn't care for certain things. But they were helpful in helping me find a car. They only issue is when the sa Well the overall time there was good. Didn't care for certain things. But they were helpful in helping me find a car. They only issue is when the sales manager called me and tried to bully me into keeping the car More

Shopping experience at Machens Ford Jeff City My experience with Jerad and his team at Machens Ford was great. Staff was courteous, knowledgeable and professional. Upon arrival my wife and I were My experience with Jerad and his team at Machens Ford was great. Staff was courteous, knowledgeable and professional. Upon arrival my wife and I were made to feel comfortable and there will be no hesitation to work with these guys in the future. More

Very helpful Randy has always gone above and beyond to try and accommodate our needs. He makes the new vehicle buying experience stress free. Randy is friendly and Randy has always gone above and beyond to try and accommodate our needs. He makes the new vehicle buying experience stress free. Randy is friendly and very helpful. This is the third Ford SUV that Randy has sold us. Very Happy :) More

Good customer service. Good customer service, very friendly and very helpful. Douglas wanted to make sure I got the car I wanted and for a good price. I would come back to Good customer service, very friendly and very helpful. Douglas wanted to make sure I got the car I wanted and for a good price. I would come back to trade or buy my next car and I would recommend this dealership and would suggest my friends to ask for Douglas and Terry to do business with. More

Honest, helpful, and friendly service I recently purchased a Ford Transit passenger van through Joe Machens Ford. Douglas and Larry were great to work with. From the start, they made sur I recently purchased a Ford Transit passenger van through Joe Machens Ford. Douglas and Larry were great to work with. From the start, they made sure to give me the best deal possible. I found them both to be honest, helpful, and friendly. My Transit Passenger Van is not a common vehicle. Douglas and Larry did everything to honestly answer my questions and make by buying experience enjoyablel. I would use them again. More

Best of the Capital City Best service from start to finish new or used always had a great experience sales Personnel, Service, Finance. I will recommend anyone who's looking f Best service from start to finish new or used always had a great experience sales Personnel, Service, Finance. I will recommend anyone who's looking for no hassle no-nonsense deal to come to this dealership More

Bucket-List Item ACHEIVED! Huge Thank YOU to Mike Rogers for working with me on the purchase of my Lexus (bucket list - CHECK)... Mike was more than helpful in having the car br Huge Thank YOU to Mike Rogers for working with me on the purchase of my Lexus (bucket list - CHECK)... Mike was more than helpful in having the car brought to the JC Dealership (even though it was not a Ford product) so that I could test drive and make my decision. EVERY part of the sale was pleasant and made my decision to buy even easier! Jamie Wilson who assisted with the final paperwork worked quickly and very friendly during the entire process - which was handled quickly! THANK YOU JOE MACHENS!! More