Joe Machens Capital City Ford

Great Experience Everytime! This is the only place I take my care they do such a great jo everytime! I recommend this place to everyone I know! Thank you for the great experience This is the only place I take my care they do such a great jo everytime! I recommend this place to everyone I know! Thank you for the great experience! More

Works oil change Made an appointment and got in early. Job was done in a timely manner. All personnel were very friendly in addition to the complimentary coffee, don Made an appointment and got in early. Job was done in a timely manner. All personnel were very friendly in addition to the complimentary coffee, donuts, soda, ice's and ice cream. More

Awesome Service! In, Out, and On my way Steve and the team at Machens are awesome to work with. My check engine light came on and they were super quick to diagnose what was going on. I did Steve and the team at Machens are awesome to work with. My check engine light came on and they were super quick to diagnose what was going on. I did not have to make an appointment, I literally drove up and they took a look at it right away. They needed to order the part and I brought my car back when it was convenient for me. Steve was awesome and kept me informed every step of the way. It was very easy to get in and out. Very friendly and clean. Even my sales guy from 2 years ago, Devon came to check on me and hooked me up with a ride. Oh yeah lets not forget the free blue raspberry icee. I leave happy from the service department every time I am there. Thank you Steve, Devon, and Machens, you guys are the best! More

Helped, and listened. I had sold my car, and was looking for another one. Doug Keeler listened to my story, and was very helpful in finding me a car that I could afford. A I had sold my car, and was looking for another one. Doug Keeler listened to my story, and was very helpful in finding me a car that I could afford. And he found me a car that will last me a long time. Thank you Joe Machens Ford for all your help. More

Took care of us like family On Sunday morning my family and I we're hit by a careless driver and totaled our care and within hours Jared and his team we're hard at work to find u On Sunday morning my family and I we're hit by a careless driver and totaled our care and within hours Jared and his team we're hard at work to find us a new vehicle. They spent the whole day working hard to get me into the car we needed with less than ideal credit. At the end of it they got me into a brand new 2018 Ford focus. I never thought I could get a brand new car. Thank you Jared Miller and the Joe machens team for taking care of my family like it was your family More

Fantastic Experience Everyone at the Joe Machens Capital City Ford was fantastic to work with. Travis listened to what I was looking for, and he and Eric made sure when I Everyone at the Joe Machens Capital City Ford was fantastic to work with. Travis listened to what I was looking for, and he and Eric made sure when I came on the lot we had a lot of options to chose from. Eric took the time to answer questions, let us test drive the cars we were interested in, worked with Mike and Travis to make sure we stayed in our budget. We appreciate everything they did and the whole family is very happy with our new car. Thanks guys! More

Smooth and easy From walking in the door just thinking about making the purchase. To moving forward with the purchase everything was great. Great service after too, c From walking in the door just thinking about making the purchase. To moving forward with the purchase everything was great. Great service after too, cause they had to order a part for me. More

Great guy! I had purchased a car from Kyle Brink and he was able to help me step by step through the entire process. He helped me find the perfect car that I was I had purchased a car from Kyle Brink and he was able to help me step by step through the entire process. He helped me find the perfect car that I was looking for. 10/10 would recommend this man for your next car purchase! More

Very easy and friendly service One of the easiest car shopping experience i have ever had. The dealer Jarred Miller was very friendly and honest. They were not pushy one bit i would One of the easiest car shopping experience i have ever had. The dealer Jarred Miller was very friendly and honest. They were not pushy one bit i would recommend anyone who is looking to deal with this company More

Not a positive experience While the service center did make everything right, I cannot wholeheartedly recommend this service center to other people. I had to bring my vehicle b While the service center did make everything right, I cannot wholeheartedly recommend this service center to other people. I had to bring my vehicle back several times to correct deficiencies overlooked from oil change and tire service. Loose lug nuts, parts not put back on correctly, not paying attention to customer requests documented on paperwork prior to service. Very frustrating. I will perform my own maintenance from now on. Service personnel were friendly and courteous but quality of service was less than desirable. More