Joe Machens Capital City Ford

Impressive, helpful staff Everyone was friendly from the Ford Dealership. John Lange was knowledgeable and helpful during our trade-in of our Lincoln Navigator and purchase of Everyone was friendly from the Ford Dealership. John Lange was knowledgeable and helpful during our trade-in of our Lincoln Navigator and purchase of a 2018 Ford Explorer with the features we were looking for. He even made sure we got the best deal! Terry was helpful with the finance part too. Thanks so much. More

Great experience They are great to work with buying a car. No pressure, they treat you with respect and make car shopping kinda fun! Brad and Larry made buying a car e They are great to work with buying a car. No pressure, they treat you with respect and make car shopping kinda fun! Brad and Larry made buying a car enjoyable. Jamie in finance was great too. More

Great Service and good prices I have always went to Joe Machens for all my needs. Steven Paul and his crew are always friendly and get the job done. Aaron Pendergrass worked on my I have always went to Joe Machens for all my needs. Steven Paul and his crew are always friendly and get the job done. Aaron Pendergrass worked on my car and always leaves it clean and ready to go. John Desmond and Kim at the service desk have friendly smiles and always make sure I have a ride to work while my car is getting its routine maintenance. I’ve worked with Josh Hussey as well and he is a man who knows his stuff! I’ll continue to give Joe Machens my business. More

Machens is the best! Easiest car purchase ever. I can't say enough about how well I was treated. Eric Swegle in sales was fantastic, as was Travis in the business office Easiest car purchase ever. I can't say enough about how well I was treated. Eric Swegle in sales was fantastic, as was Travis in the business office. I'd give more stars if I could! More

Very Professional Team I had researched several Ford models for about a year. I decided on the Escape SEL via the website. I called & gave Tom the stock#, very nice guy. The I had researched several Ford models for about a year. I decided on the Escape SEL via the website. I called & gave Tom the stock#, very nice guy. The vehicle was parked close to the front entrance when I arrived. I test drove with John. John was very thorough in explaining the features of the vehicle. He was very knowledgeable & easy to communicate with. He started the sale process & introduced me to Jamie, in finance. Real nice guy, finds the best deal for the customer. My daughter & I went to lunch, came back in 30 mins., & the paperwork was ready for signing. I love the choice I made & the overall process took only 3 hrs. to complete! I would highly recommend Joe Machen's Ford Capital City Dealership, Jefferson City, MO! More

Good Service Appreciated Didn't have an appointment for an oil change, but showed up early in the morning. Doug got my paperwork handled right away and got me a ride to work. Didn't have an appointment for an oil change, but showed up early in the morning. Doug got my paperwork handled right away and got me a ride to work. End of day, they picked me back up and took me to the dealership. Paperwork and payment took about 2 minutes and I was back on the road. Good service experience. More

Amazing and efficient. Staff was very knowledgable and customer service oriented. Took the time to hear my explanation of my vehicles problem and were able to diagnose and Staff was very knowledgable and customer service oriented. Took the time to hear my explanation of my vehicles problem and were able to diagnose and fix quickly at a very reasonable price. Would highly recommend! More

Car shopping made easy Best experience I've had purchasing my 2016 Ford Escape through Eric Swegle with Joe Machens Capital City. He was friendly, extremely knowledgeable, a Best experience I've had purchasing my 2016 Ford Escape through Eric Swegle with Joe Machens Capital City. He was friendly, extremely knowledgeable, and on top of everything. He answered all my questions and then some. Would definitely recommend Eric and Machens for your used and new car buying experience. You won't regret it! More

oil change was not done to my standards when the tech put in the new oil he got it all over the engine and exhaust manifold and it started smoking and burnt oil smell should have brought it when the tech put in the new oil he got it all over the engine and exhaust manifold and it started smoking and burnt oil smell should have brought it back to you More

Great Service Our dealings went smoothly and efficiently from the moment we entered the building, until we left with our new vehicle. Couldn't have asked for more Our dealings went smoothly and efficiently from the moment we entered the building, until we left with our new vehicle. Couldn't have asked for more from a dealership. More