Joe Machens Capital City Ford

Great service in a timely manner. Everyone that we dealt with in Sales and Service we're very helpful and exceeded our expectations. Will be happy to return for Service again and will Everyone that we dealt with in Sales and Service we're very helpful and exceeded our expectations. Will be happy to return for Service again and will also return for another vehicle should the need arise. More

Great team at Machens! Great team to work with in the service department. They are always friendly to deal with and very helpful. Great porter Robert White treats you very Great team to work with in the service department. They are always friendly to deal with and very helpful. Great porter Robert White treats you very well More

2018 Lariat purchase Mike Rogers has always came through for me and my family. We have now started to also purchase for work as well. The ride in the new 2018 is really Mike Rogers has always came through for me and my family. We have now started to also purchase for work as well. The ride in the new 2018 is really smooth! More

Great service and fast Fast timely service. Was able to get me in quickly for oil change and rotation. And gave me a coupon for a car wash. A nice extra little touch. Fast timely service. Was able to get me in quickly for oil change and rotation. And gave me a coupon for a car wash. A nice extra little touch. More

Service Steve Joplin' went above and beyond to give us amazing service. From now on will be bringing our car to him. He fixed the problem and kept in good co Steve Joplin' went above and beyond to give us amazing service. From now on will be bringing our car to him. He fixed the problem and kept in good communication . More

Fast and well done Had oil changed and had a tire with slow leak. I didnt think they would find the leak but the tech found two very small ones. great job. Was in and ou Had oil changed and had a tire with slow leak. I didnt think they would find the leak but the tech found two very small ones. great job. Was in and out in a timely manner. More

Very satisfactory Very knowledgeable and pleasant staff in the Quick Lube section. Always willing to answer questions or go beyond helping me. Very speedy service whic Very knowledgeable and pleasant staff in the Quick Lube section. Always willing to answer questions or go beyond helping me. Very speedy service which I appreciate! More

Long wait 30-minute express oil change took over an hour. Service manager was friendly though. Price was OK. The long wait is my only complaint. Thanks 30-minute express oil change took over an hour. Service manager was friendly though. Price was OK. The long wait is my only complaint. Thanks More

Problem fixed Was able to bring my Explorer in same day I called. Unusual problem related to prior servicing was diagnosed and fixed quickly. Doug was very helpfu Was able to bring my Explorer in same day I called. Unusual problem related to prior servicing was diagnosed and fixed quickly. Doug was very helpful in answering my questions and resolving the issue to my satisfaction. More

Awesome,Awesome,Awesome! Everyone was wonderful! Devon was so helpful, everyone was actually. It was our first care buying experience and they made it so wonderful, plus very Everyone was wonderful! Devon was so helpful, everyone was actually. It was our first care buying experience and they made it so wonderful, plus very painless. All my questions were answered and there was no hidden fees or things that I questioned afterwards. If you are looking to buy a vehicle I would highly recommend this is the dealership to visit. They all go above and beyond to make your experience an awesome one! More