Joe Machens Capital City Ford

Joe Machens Capital City Ford is the best We love the treatment we receive. I have bought three cars from Machens and will buy our next there also. The sales staff is awesome and the service s We love the treatment we receive. I have bought three cars from Machens and will buy our next there also. The sales staff is awesome and the service staff at fast lane cannot be beat. We travel 49 miles each way just to go there for oil change. Worth every mile. More

Perfect Fast service and great customer service! Requested full synthetic and got all fluids topped off correctly! Overall totally satisfied with service depa Fast service and great customer service! Requested full synthetic and got all fluids topped off correctly! Overall totally satisfied with service department. Perfect service today More

Service Fast, courteous, excellent service. I feel confident that my car is in good shape. I like that they tell me how much use I have left in my tires, etc Fast, courteous, excellent service. I feel confident that my car is in good shape. I like that they tell me how much use I have left in my tires, etc. More

Door handle repair and rear tail lamp assembly replacement. Neither the door handle nor the tail light assembly were under warranty and I would have thought they would be since there was no damage or abuse to e Neither the door handle nor the tail light assembly were under warranty and I would have thought they would be since there was no damage or abuse to either. You buy a nice car so things don't fall apart quickly and if they do you would think the corporation or dealership would stand behind the product. Replacement part for tail assembly was in stock if we chose new but a used one was available if desired. Chose to go that route so part had to be ordered. Had pick car up to get home and take back the next day. Next day dropped car off but when the part got there it was not the right one. Had to pick up the car again to drive home. Dropped car off again for a third time and repair was made. It took three trips to the dealership to get the repairs made. Parts and labor were around $600 for a couple of things I feel should have been covered by warranty for quality vehicles. More

Great !!!! Excellent work ,friendly people,definitely recommend!they got me in and out in a day,and they did good work,I will be going back. Excellent work ,friendly people,definitely recommend!they got me in and out in a day,and they did good work,I will be going back. More

Service on my car Always good to deal with the people at Joe Machens Capital City Ford. John Desmond is my go to guy. Always very nice and listens to all my question Always good to deal with the people at Joe Machens Capital City Ford. John Desmond is my go to guy. Always very nice and listens to all my questions and comments about my car. More

We love our 2016 F150 Mr Scott Jackson and Mr Bradshaw knew where we had to be on payments and worked very hard and made it happen. THANK YOU Both. Mr Scott Jackson and Mr Bradshaw knew where we had to be on payments and worked very hard and made it happen. THANK YOU Both. More

Joe Herx and the guys are the best Joe Herx and every one was abouslty great will go back again and recomend every one I know to go there again verry great place Joe Herx and every one was abouslty great will go back again and recomend every one I know to go there again verry great place More

Real people with real results!! Our salesman Eric was so easy to work with and I would recommend him and his team to anyone. They made our dream car purchase a dream come true. Our salesman Eric was so easy to work with and I would recommend him and his team to anyone. They made our dream car purchase a dream come true. More

service side is wonderful, dealer side a little DIFFERENT Service Department and it's representatives are wonderful. Some of the dealers are a lil different, but I love the service department over the MANY y Service Department and it's representatives are wonderful. Some of the dealers are a lil different, but I love the service department over the MANY years I've been patronizing the business. More