Joe Machens Capital City Ford

In, out, happy! Went in looking for a specific vehicle, test drove it within 20 minutes and drove it home that night. Arrived after 5 pm and had everything wrapped up Went in looking for a specific vehicle, test drove it within 20 minutes and drove it home that night. Arrived after 5 pm and had everything wrapped up in record time! Kyle was very helpful and got us what we wanted. Best auto purchasing experience ever. THANKS!! Love my new truck! More

Always great employees and friendly They always take care of the customer and your needs I would recommend joe machens Jefferson city mo to all my family and friends I have been doing b They always take care of the customer and your needs I would recommend joe machens Jefferson city mo to all my family and friends I have been doing business for 30 years at this location More

Joe Machens Quick Lane Joe Machens has the best service department in Mid-Missouri. They greet you by name when you walk in. Tell you what is wrong with your car and how m Joe Machens has the best service department in Mid-Missouri. They greet you by name when you walk in. Tell you what is wrong with your car and how much it will cost prior to working on it. They will give you the best possible price, very fair and will never try and sell you anything that is not needed. The service personnel are the best there is, I would never take my car anywhere else, nor would I buy from any other dealership. I bought my used car from Joe Herx 3 years ago. Great salesman! Sammie Viessman More

Came in for service on my 2011 Lincoln MKX They quit playing service center make sure you get the correct all change tire rotation and service when needed. On the other side of the street were They quit playing service center make sure you get the correct all change tire rotation and service when needed. On the other side of the street were the main garage is they do a thorough job of completing work on your vehicle. I recommend both sides to my friend. More

Car purchase Derek did not follow through with the agreement to provide the second key for the car we purchased. We emailed him on several occasions and he never d Derek did not follow through with the agreement to provide the second key for the car we purchased. We emailed him on several occasions and he never did respond. When a salesman does not keep to the agreement made shows that he was just after a sale and had NO intention of keeping his promises. More

Great experience Purchased Ford Escape. Great professionalism, knowledge and Randy took care of us through out the purchase. Randy understood our needs and our situati Purchased Ford Escape. Great professionalism, knowledge and Randy took care of us through out the purchase. Randy understood our needs and our situation. Dealer staff friendly quick process of obtaining the vehicle we wanted. We would recommend Randy and this dealership for future car purchases. More

Best Experience Ever!!! Best Experience ever purchasing a car. My husband and I stopped one day just to "look" and ended up purchasing a 2017 Expedition EL. Doug "Flex" was a Best Experience ever purchasing a car. My husband and I stopped one day just to "look" and ended up purchasing a 2017 Expedition EL. Doug "Flex" was absolutely amazing and very easy to work with. He didn't push or try to sell me something I didn't want. The financing portion with Terry was very painless as well. I will say I drove 2 hours and it was definitely worth it. I will definitely recommend Joe Machens and Flex to everyone I know looking for a new or used car. More

Best car buying experience This might be a long post as there are so many great things that happened I want to make sure to cover them all. My car had broken down out of town on This might be a long post as there are so many great things that happened I want to make sure to cover them all. My car had broken down out of town on a Sunday coming back from a funeral and had to be towed back to Jefferson City. After having to walk the 6 miles to work in the cold on Monday and learning how much it would cost to fix my car I decided to buy a new one, but had only previously bought cars from friends of the family. My sales person was Douglas Keeler and I would recommend him to anyone. Even though I was naïve about the car buying experience and obviously pretty desperate to buy a car, he never tried to push a car on me or rush me into a decision. I told him my price range that I was comfortable with and he only showed me cars within that price range. Even though the car I bought still needed some work done, he was able to figure out a way I could have the car for a couple days so I wouldn't have to keep walking until the work could be completed. Douglas was very professional throughout the entire process, didn't try to rush it, and answered all my questions. Jamie Wilson was my finance person and he was very helpful about the whole process. He helped me set up a loan as well as what I needed to trade in my old car. He made the entire process very easy and stress free. Doug Mullenax and Daniel were the ones that worked on my car to get everything fixed after I bought it (only needed a door handle replaced). The day after I got the car though I noticed some small spots of oil after driving away from a parking spot. They looked at the car again and figured out the oil filter was bad. They redid the entire oil change for free and I haven't had a problem since with anything leaking. I am very happy with the 2008 Hyundai Accent that I purchased and will definitely recommend anyone even considering buying a car to look here first. I will be coming back the next time I need to buy a car as well. More

Great! They listened to my wants and found the perfect vehicle for me. Great customer service and will do business in the future with them again. Great deale They listened to my wants and found the perfect vehicle for me. Great customer service and will do business in the future with them again. Great dealership and very friendly. They went above and beyond 5 star dealership! More

Great truck bying experience! It was a pleasure working with Brad Kellerman to find the right Ford F150 and the right price. We needed a truck that met specific towing needs for o It was a pleasure working with Brad Kellerman to find the right Ford F150 and the right price. We needed a truck that met specific towing needs for our travel trailer and Brad worked with us to come up with models that matched those requirements. While we initially were looking at used models, Brad was able to get us a good price on a new 2018 as well as a decent value on our trade in. No high pressure sales tactics, just focused on meeting our needs and doing what needed to be done to make us feel good about our purchase. Working with Charlie Brown in the finance office was simple, efficient and quick. Overall, an excellent truck buying experience at Joe Machens thanks to Brad and Charlie. More