Joe Machens Capital City Ford

Great We have dealt with Judy Obermeyer for twenty years plus. She is very knowledgeable and always gives excellent customer service, always following thro We have dealt with Judy Obermeyer for twenty years plus. She is very knowledgeable and always gives excellent customer service, always following through with any issues. We would recommend her to anyone. More

used car Salesman Shawn Wagner helped us find the perfect "third" care for our needs. He was able to figure out exactly what we wanted. This is the where we b Salesman Shawn Wagner helped us find the perfect "third" care for our needs. He was able to figure out exactly what we wanted. This is the where we bought our last car also. More

Doug is amazing Doug went above and beyond as usual. He is so willing to help. He will do anything he possibly can to make your car buying experience as easy as possi Doug went above and beyond as usual. He is so willing to help. He will do anything he possibly can to make your car buying experience as easy as possible. More

Great service on both the sale and service sides. Brian was quick to help us in our situation. He got together with Mike and John and got us a vehicle in about an hour after my original call. I did Brian was quick to help us in our situation. He got together with Mike and John and got us a vehicle in about an hour after my original call. I did not have to even show up until the paperwork was ready. They were able to get the deal done when other Ford dealers were not. More

Flex is the Man! We had just recently bought a truck from Doug and was not looking to purchase another vehicle, unfortunately I wrecked my car. We went in to see Doug We had just recently bought a truck from Doug and was not looking to purchase another vehicle, unfortunately I wrecked my car. We went in to see Doug and he searched for just the right car for me at the right price. Doug was so easy to work with and made the buying experience enjoyable. More

Great This is the third truck that I have bought from Randy he is able to do everything that I needed done over the phone so all I had to do was show up onc This is the third truck that I have bought from Randy he is able to do everything that I needed done over the phone so all I had to do was show up once to just pick up the truck. More

IT WAS FREE What can I say? This service episode was in response to a recall notice. I read about the recall, made an appointment for the next day and within an h What can I say? This service episode was in response to a recall notice. I read about the recall, made an appointment for the next day and within an hour of dropping the car off I was back on the street. They also did the standard routine inspection of the car. Doug, the intake person was in good spirits, pleasant and clearly enjoys the job. More

Always great customer service. I always enjoy going to Joe Machens for all my service needs. I was able to get a new set of tires at the best price. Kim at the front desk always get I always enjoy going to Joe Machens for all my service needs. I was able to get a new set of tires at the best price. Kim at the front desk always gets me in and out quickly. Thank you to the shuttle service for taking me to work and picking me up as well. More

Problem solved. It took longer than expected to schedule service as no one called me back as they said they would. The third time I called, the woman was very helpful It took longer than expected to schedule service as no one called me back as they said they would. The third time I called, the woman was very helpful and got me scheduled. Doug was helpful in solving a problem with the bill. Thank you. I have used this dealership for 12 years and plan to continue. More

Amazing Customer Service!! I was in desperate need of a new vehicle after my car broke down and was not running. I called the dealership after researching affordable cars and f I was in desperate need of a new vehicle after my car broke down and was not running. I called the dealership after researching affordable cars and found Capital City Ford. I called them up and John answered all my questions about trade-ins. He even came to my home and pick me up so I could come pick out a new car!! That's great customer service!! Mike helped me with financing tailored to our needs. I am so happy with our new car and very with how well I was treated Thank You so much! More