Joe Machens Capital City Ford | Page 576

Problem fixed Was able to bring my Explorer in same day I called. Unusual problem related to prior servicing was diagnosed and fixed quickly. Doug was very helpfu Was able to bring my Explorer in same day I called. Unusual problem related to prior servicing was diagnosed and fixed quickly. Doug was very helpful in answering my questions and resolving the issue to my satisfaction. More

Awesome,Awesome,Awesome! Everyone was wonderful! Devon was so helpful, everyone was actually. It was our first care buying experience and they made it so wonderful, plus very Everyone was wonderful! Devon was so helpful, everyone was actually. It was our first care buying experience and they made it so wonderful, plus very painless. All my questions were answered and there was no hidden fees or things that I questioned afterwards. If you are looking to buy a vehicle I would highly recommend this is the dealership to visit. They all go above and beyond to make your experience an awesome one! More

Knowledgeable and Helpful We found the sales person, John Lange, both knowledgeable and helpful before, during and after our purchase of a Ford Edge. We have purchased from th We found the sales person, John Lange, both knowledgeable and helpful before, during and after our purchase of a Ford Edge. We have purchased from the Ford Dealership in the past and will no doubt continue to do so. We use the Ford Service Department for maintenance of our vehicles as well. More

Impressive, helpful staff Everyone was friendly from the Ford Dealership. John Lange was knowledgeable and helpful during our trade-in of our Lincoln Navigator and purchase of Everyone was friendly from the Ford Dealership. John Lange was knowledgeable and helpful during our trade-in of our Lincoln Navigator and purchase of a 2018 Ford Explorer with the features we were looking for. He even made sure we got the best deal! Terry was helpful with the finance part too. Thanks so much. More

Great experience They are great to work with buying a car. No pressure, they treat you with respect and make car shopping kinda fun! Brad and Larry made buying a car e They are great to work with buying a car. No pressure, they treat you with respect and make car shopping kinda fun! Brad and Larry made buying a car enjoyable. Jamie in finance was great too. More

Great Service and good prices I have always went to Joe Machens for all my needs. Steven Paul and his crew are always friendly and get the job done. Aaron Pendergrass worked on my I have always went to Joe Machens for all my needs. Steven Paul and his crew are always friendly and get the job done. Aaron Pendergrass worked on my car and always leaves it clean and ready to go. John Desmond and Kim at the service desk have friendly smiles and always make sure I have a ride to work while my car is getting its routine maintenance. I’ve worked with Josh Hussey as well and he is a man who knows his stuff! I’ll continue to give Joe Machens my business. More

Machens is the best! Easiest car purchase ever. I can't say enough about how well I was treated. Eric Swegle in sales was fantastic, as was Travis in the business office Easiest car purchase ever. I can't say enough about how well I was treated. Eric Swegle in sales was fantastic, as was Travis in the business office. I'd give more stars if I could! More

Very Professional Team I had researched several Ford models for about a year. I decided on the Escape SEL via the website. I called & gave Tom the stock#, very nice guy. The I had researched several Ford models for about a year. I decided on the Escape SEL via the website. I called & gave Tom the stock#, very nice guy. The vehicle was parked close to the front entrance when I arrived. I test drove with John. John was very thorough in explaining the features of the vehicle. He was very knowledgeable & easy to communicate with. He started the sale process & introduced me to Jamie, in finance. Real nice guy, finds the best deal for the customer. My daughter & I went to lunch, came back in 30 mins., & the paperwork was ready for signing. I love the choice I made & the overall process took only 3 hrs. to complete! I would highly recommend Joe Machen's Ford Capital City Dealership, Jefferson City, MO! More

Good Service Appreciated Didn't have an appointment for an oil change, but showed up early in the morning. Doug got my paperwork handled right away and got me a ride to work. Didn't have an appointment for an oil change, but showed up early in the morning. Doug got my paperwork handled right away and got me a ride to work. End of day, they picked me back up and took me to the dealership. Paperwork and payment took about 2 minutes and I was back on the road. Good service experience. More

Amazing and efficient. Staff was very knowledgable and customer service oriented. Took the time to hear my explanation of my vehicles problem and were able to diagnose and Staff was very knowledgable and customer service oriented. Took the time to hear my explanation of my vehicles problem and were able to diagnose and fix quickly at a very reasonable price. Would highly recommend! More