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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,456 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,456 reviews

April 13, 2018

Tim Pratt My wife was looking for the "perfect" vehicle, Tim Pratt went above and beyond to find this vehicle. We purchased a 2015 Hyundai Santa Fe that had eve More

by JDESMOND0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pratt
April 13, 2018

looking for the right vehivle I WAS LOOKING FOR A PICKUP WITH A TOWING PACKAGE,WITH ELECTRIC BRAKES FOR A TRAILER. FOUND IT PLUS MORE THAN I EXPECT ON THE FORD F150 XLT More

by donald faughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Bradshaw, Brian Lorts, Steve Joplin, Kyle Brink
April 13, 2018

Great service in a timely manner. Everyone that we dealt with in Sales and Service we're very helpful and exceeded our expectations. Will be happy to return for Service again and will More

by gerirudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Whitrock. , Devon Henry
April 12, 2018

Great team at Machens! Great team to work with in the service department. They are always friendly to deal with and very helpful. Great porter Robert White treats you very More

by lclark1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert White, Trenton Lincoln, John Desmond
April 12, 2018

2018 Lariat purchase Mike Rogers has always came through for me and my family. We have now started to also purchase for work as well. The ride in the new 2018 is really More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2018

Great service and fast Fast timely service. Was able to get me in quickly for oil change and rotation. And gave me a coupon for a car wash. A nice extra little touch. More

by bonstells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bradshaw, Travis Dometrorch, John Desmond
April 12, 2018

Service Steve Joplin' went above and beyond to give us amazing service. From now on will be bringing our car to him. He fixed the problem and kept in good co More

by Alyssa Giraldo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Joplin
April 12, 2018

Fast and well done Had oil changed and had a tire with slow leak. I didnt think they would find the leak but the tech found two very small ones. great job. Was in and ou More

by Kenny789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Desmond
April 12, 2018

Very satisfactory Very knowledgeable and pleasant staff in the Quick Lube section. Always willing to answer questions or go beyond helping me. Very speedy service whic More

by martij1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Inman, John Desmond
April 12, 2018

Long wait 30-minute express oil change took over an hour. Service manager was friendly though. Price was OK. The long wait is my only complaint. Thanks More

by bobkat1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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