Joe Machens Capital City Ford

Good customer service. Good customer service, very friendly and very helpful. Douglas wanted to make sure I got the car I wanted and for a good price. I would come back to Good customer service, very friendly and very helpful. Douglas wanted to make sure I got the car I wanted and for a good price. I would come back to trade or buy my next car and I would recommend this dealership and would suggest my friends to ask for Douglas and Terry to do business with. More

Honest, helpful, and friendly service I recently purchased a Ford Transit passenger van through Joe Machens Ford. Douglas and Larry were great to work with. From the start, they made sur I recently purchased a Ford Transit passenger van through Joe Machens Ford. Douglas and Larry were great to work with. From the start, they made sure to give me the best deal possible. I found them both to be honest, helpful, and friendly. My Transit Passenger Van is not a common vehicle. Douglas and Larry did everything to honestly answer my questions and make by buying experience enjoyablel. I would use them again. More

Best of the Capital City Best service from start to finish new or used always had a great experience sales Personnel, Service, Finance. I will recommend anyone who's looking f Best service from start to finish new or used always had a great experience sales Personnel, Service, Finance. I will recommend anyone who's looking for no hassle no-nonsense deal to come to this dealership More

Bucket-List Item ACHEIVED! Huge Thank YOU to Mike Rogers for working with me on the purchase of my Lexus (bucket list - CHECK)... Mike was more than helpful in having the car br Huge Thank YOU to Mike Rogers for working with me on the purchase of my Lexus (bucket list - CHECK)... Mike was more than helpful in having the car brought to the JC Dealership (even though it was not a Ford product) so that I could test drive and make my decision. EVERY part of the sale was pleasant and made my decision to buy even easier! Jamie Wilson who assisted with the final paperwork worked quickly and very friendly during the entire process - which was handled quickly! THANK YOU JOE MACHENS!! More

Salesman with the most This dealership has always been very helpful in helping my family find exactly what we want. Tom and doug go out of their way to make it a pleasant e This dealership has always been very helpful in helping my family find exactly what we want. Tom and doug go out of their way to make it a pleasant experience buying a new automobile. The finance people are very resourceful at getting us set up. Been with this group for many years and I am sure many years to come. More

2018 Edge SEL purchase Randy was helpful, friendly, willing to look at several options for me, and to do research for me. He was timely with responding to inquires also, by Randy was helpful, friendly, willing to look at several options for me, and to do research for me. He was timely with responding to inquires also, by phone, text, and email. The gentleman that assessed my trade-on was nice, and willing to negotiate. He was generous with what the dealership would pay for my trade-in. Bradley was my initial contact, via the internet, with the dealership. He provided assistance with completing the deal by setting up some things in the new vehicle and training me about some of its features. This dealership seemed to really want my business! And for me to be a satisfied customer. It was a good experience! More

Great service friendly atmosphere Great service always friendly and helpful. Can't go wrong with the price either. Also had to use the body shop which was great too!! Thank you!! Great service always friendly and helpful. Can't go wrong with the price either. Also had to use the body shop which was great too!! Thank you!! More

Chevy Silverado vs Ford F-150 vs Toyota Tundra-Ford Won! Recommended by a coworker to visit this dealership and work with Judy. She was very friendly and not pushy at all. She worked hard to get us to a deal Recommended by a coworker to visit this dealership and work with Judy. She was very friendly and not pushy at all. She worked hard to get us to a deal we could live with. More

Trade in and purchase of used car. Salesman John Lange and finance department assistant Mike Slinkerd were very helpful in arranging the best financing package available to fit my perso Salesman John Lange and finance department assistant Mike Slinkerd were very helpful in arranging the best financing package available to fit my personal budget and in selecting the automobile most suited to my overall needs. Mr Lange went beyond the deal to insure new tires would be installed on the front of my car, after the deal was signed. This shows me a quality dealership from start to finish. Great job, guys. More

They made a deal for us!! Kris and Mike were great to work with. Kris kept in contact with me, without blowing up my phone, He was friendly and energetic, he seemed lilike he w Kris and Mike were great to work with. Kris kept in contact with me, without blowing up my phone, He was friendly and energetic, he seemed lilike he was the real deal. More