Joe Machens Capital City Ford

Best Experience Ever!!! Best Experience ever purchasing a car. My husband and I stopped one day just to "look" and ended up purchasing a 2017 Expedition EL. Doug "Flex" was a Best Experience ever purchasing a car. My husband and I stopped one day just to "look" and ended up purchasing a 2017 Expedition EL. Doug "Flex" was absolutely amazing and very easy to work with. He didn't push or try to sell me something I didn't want. The financing portion with Terry was very painless as well. I will say I drove 2 hours and it was definitely worth it. I will definitely recommend Joe Machens and Flex to everyone I know looking for a new or used car. More

Best car buying experience This might be a long post as there are so many great things that happened I want to make sure to cover them all. My car had broken down out of town on This might be a long post as there are so many great things that happened I want to make sure to cover them all. My car had broken down out of town on a Sunday coming back from a funeral and had to be towed back to Jefferson City. After having to walk the 6 miles to work in the cold on Monday and learning how much it would cost to fix my car I decided to buy a new one, but had only previously bought cars from friends of the family. My sales person was Douglas Keeler and I would recommend him to anyone. Even though I was naïve about the car buying experience and obviously pretty desperate to buy a car, he never tried to push a car on me or rush me into a decision. I told him my price range that I was comfortable with and he only showed me cars within that price range. Even though the car I bought still needed some work done, he was able to figure out a way I could have the car for a couple days so I wouldn't have to keep walking until the work could be completed. Douglas was very professional throughout the entire process, didn't try to rush it, and answered all my questions. Jamie Wilson was my finance person and he was very helpful about the whole process. He helped me set up a loan as well as what I needed to trade in my old car. He made the entire process very easy and stress free. Doug Mullenax and Daniel were the ones that worked on my car to get everything fixed after I bought it (only needed a door handle replaced). The day after I got the car though I noticed some small spots of oil after driving away from a parking spot. They looked at the car again and figured out the oil filter was bad. They redid the entire oil change for free and I haven't had a problem since with anything leaking. I am very happy with the 2008 Hyundai Accent that I purchased and will definitely recommend anyone even considering buying a car to look here first. I will be coming back the next time I need to buy a car as well. More

Great! They listened to my wants and found the perfect vehicle for me. Great customer service and will do business in the future with them again. Great deale They listened to my wants and found the perfect vehicle for me. Great customer service and will do business in the future with them again. Great dealership and very friendly. They went above and beyond 5 star dealership! More

Great truck bying experience! It was a pleasure working with Brad Kellerman to find the right Ford F150 and the right price. We needed a truck that met specific towing needs for o It was a pleasure working with Brad Kellerman to find the right Ford F150 and the right price. We needed a truck that met specific towing needs for our travel trailer and Brad worked with us to come up with models that matched those requirements. While we initially were looking at used models, Brad was able to get us a good price on a new 2018 as well as a decent value on our trade in. No high pressure sales tactics, just focused on meeting our needs and doing what needed to be done to make us feel good about our purchase. Working with Charlie Brown in the finance office was simple, efficient and quick. Overall, an excellent truck buying experience at Joe Machens thanks to Brad and Charlie. More

Excellent I was very happy with my experience! Scott helped me out and he did a great job at making me feel comfortable and explain things thoroughly with me co I was very happy with my experience! Scott helped me out and he did a great job at making me feel comfortable and explain things thoroughly with me considering it was my first time buying a car off a lot. I can’t thank him enough! More

This is a great dealership. Very nice people to work with! They gave me the best deal around. I went to Columbia first and they beat them by $1500. We were very pleased with ev Very nice people to work with! They gave me the best deal around. I went to Columbia first and they beat them by $1500. We were very pleased with everyone in the dealership. Thank you! More

Jim’s new (er) Suburban. Jerad Miller and Terry Bradshaw were great to work with. I live in Shawnee Ks and I found this Suburban on line. Jerad worked hard to earn my business Jerad Miller and Terry Bradshaw were great to work with. I live in Shawnee Ks and I found this Suburban on line. Jerad worked hard to earn my business. He answered all my questions- called me back several times with answers. We drove 2 1/2 hrs today and on arrival they had the Suburban ready for a test drive. All in all I would highly recommend this dealership and Jerad and Terry. More

F150 Ruby Red LB 4x4 very comfortable to deal with. My nephew was impressed with my comments regarding the dealership. He said he would consider buying his next Ford very comfortable to deal with. My nephew was impressed with my comments regarding the dealership. He said he would consider buying his next Ford there even though it is a distance from Independence, MO. More

Quick lane is fast and efficient I use Machens Quick Lane service for my Oil Changes and light maintenance. They do a great job and their customer waiting area is top notch. I use Machens Quick Lane service for my Oil Changes and light maintenance. They do a great job and their customer waiting area is top notch. More

Beyond expectations Devon Henry was fabulous!!! He went out of his way to put us in a new vehicle with a higher trim package and lower price than anything else we had loo Devon Henry was fabulous!!! He went out of his way to put us in a new vehicle with a higher trim package and lower price than anything else we had looked at. He spent over an hour with us after the sale to make sure we were comfortable with all of the options on the vehicle. From start to finish this experience was five star!!! Thank you to Devon and Mike (finance manager) for making this an enjoyable buying experience!!!!! More