Joe Machens Capital City Ford

Ford Escape Great car buying experience dealing with Randy Wells. Randy took the time to search for the vehicle I was looking for, prepped the car for the test an Great car buying experience dealing with Randy Wells. Randy took the time to search for the vehicle I was looking for, prepped the car for the test and answered all my questions. Could not ask for more assistance finding the vehicle to fit our needs. More

Overall AMAZING experience!! Jared and Jamie were awesome in helping me get everything taken care of!! Jared Miller was my salesman. When I went in I had no idea what I wanted or Jared and Jamie were awesome in helping me get everything taken care of!! Jared Miller was my salesman. When I went in I had no idea what I wanted or could get approved for, but he made sure I got the car that best fit my family, lifestyle, and budget! Jamie Wilson took care of all the numbers, financing, and paperwork. They both did a great job of listening to my needs and meeting them and they explained everything in detail. They definitely focus on the customer and not the sale!! Will never go anywhere else!! More

Purchase of 2017 Mustang Convertible Working with Jerad, Terry, and the team at Capital City Ford was a pleasure throughout the entire process. We paid a fair price for a great car and Je Working with Jerad, Terry, and the team at Capital City Ford was a pleasure throughout the entire process. We paid a fair price for a great car and Jerad was professional in all aspects of the sale from communication to negotiation and delivery. Terry was great to work with throughout the finance process, answering all our questions. If you live in Columbia and are looking for a new or used Ford, go see Jerad and the Capital City Ford team, you won’t be disappointed! More

They had what I was looking for They had the vehicle we were looking for. Our salesman was very helpful. I gave a four star instead of a five star on cost because I felt my trade in They had the vehicle we were looking for. Our salesman was very helpful. I gave a four star instead of a five star on cost because I felt my trade in vehicle was worth more than they would give me😉. Over all great dealership to work with. More

Purchase I couldn't ask for a better experience in purchasing a vehicle. Professional and personable in each department. They listened well and were honest wit I couldn't ask for a better experience in purchasing a vehicle. Professional and personable in each department. They listened well and were honest with their replies to my questions. They made sure I understood the vehicles basic functions and were also informative of other features. All around big thumbs up quick experience. More

Great experience! My mom had to get a new car due to an unfortunate incident with a deer. Joe Machens Ford had a great selection and Ben McGrail was awesome to deal wi My mom had to get a new car due to an unfortunate incident with a deer. Joe Machens Ford had a great selection and Ben McGrail was awesome to deal with! Thanks! More

Amazing Service Within 3 hours from start to finish we found a vehicle we absolutely love, and was the best car buying experience we have ever encountered. Shawn and Within 3 hours from start to finish we found a vehicle we absolutely love, and was the best car buying experience we have ever encountered. Shawn and the sales Manager Travis were just amazing, and they found us the perfect vehicle! I would highly recommend, and will be back for the next vehicle. Thank you Capital City! More

Knowledgeable, friendly I have used this dealership for over 20 years and I have never been disappointed. All staff are well trained and knowledgeable. Would highly recomme I have used this dealership for over 20 years and I have never been disappointed. All staff are well trained and knowledgeable. Would highly recommend. More

$100+ is far too much for this service work. Interior air filter is much too expensive. Will change it myself in the future. Suggest staff give a cost estimate when recommending costs and labor. Interior air filter is much too expensive. Will change it myself in the future. Suggest staff give a cost estimate when recommending costs and labor. I More

Brake Problems I had problems with my brakes from a car I bought recently. They were noisy even though the pads had lots of life in them. It turned out the rotors I had problems with my brakes from a car I bought recently. They were noisy even though the pads had lots of life in them. It turned out the rotors were warped. They replaced them and now all is well. More