Joe Machens Capital City Ford

Excellent customer service, very knowledgeable Arrived and was treated with prompt service and was in and out with a ride home in 15-20 min. The gentleman that helped me knew what he was doing and Arrived and was treated with prompt service and was in and out with a ride home in 15-20 min. The gentleman that helped me knew what he was doing and got me on my way and updated me with a phone call and kept me in the loop . More

Tire rotation The service department was very helpful and prompt. Great experience. They offered services but did not push me to accept them which I greatly appreci The service department was very helpful and prompt. Great experience. They offered services but did not push me to accept them which I greatly appreciated. More

Top notch service Joe Machens Ford in Jeff City MO has excellent service. I live 70 miles from Jefferson City but go there because of the great service. Joe Machens Ford in Jeff City MO has excellent service. I live 70 miles from Jefferson City but go there because of the great service. More

Refreshing Love how everything was smooth even though took awhile. But love the warm atmosphere and love how employees took the time to hear and figure out how t Love how everything was smooth even though took awhile. But love the warm atmosphere and love how employees took the time to hear and figure out how to help. More

Great experience Thanks to Brad Kellerman for helping me pick out my wife’s new anniversary present. Didn’t have the one we wanted so he found it and brought it to us! Thanks to Brad Kellerman for helping me pick out my wife’s new anniversary present. Didn’t have the one we wanted so he found it and brought it to us! More

Ford F-150 Randy, was great to work with at Joe Machens Capital City Ford. He was great at listening to what I was looking for and was not pressuring me to buy. Randy, was great to work with at Joe Machens Capital City Ford. He was great at listening to what I was looking for and was not pressuring me to buy. Great guy to do business with! More

Awesone Experience I had an excellent experience with this dealership. I traded a truck in for a car. They provided me with a great trade-in value making the deal aweso I had an excellent experience with this dealership. I traded a truck in for a car. They provided me with a great trade-in value making the deal awesome. The also have an amazing waiting area with a drink bar (sodas, Starbucks, etc.) Not only does it appear to be an outstanding dealership I might just consider driving the hour when I am considering maintenance to my vehicle, just so I can go back. If you are looking for a Sales & Leasing Consultant consider Kyle Brink kbrink@machens.com he did an amazing job! More

Fast service Only complaint is everyone of my oil changes from new on was done there they let my tires wear off on the inside that sucks!!! Only complaint is everyone of my oil changes from new on was done there they let my tires wear off on the inside that sucks!!! More

Quick and easy purchase Looked online and found a civic si on the lot, went for a quick test drive with John the salesman. No pressure or stupid games just some information o Looked online and found a civic si on the lot, went for a quick test drive with John the salesman. No pressure or stupid games just some information on the vehicles and quick conversation. Made an offer and was actually counter offered at 200 less than what I offered. Got through financing quickly and worked with me even though I forgot to unfreeze my credit before coming in. Would recommend to a friend. More

Ford Eccosport By far the best experience I have had buying a car. I wasn't pressured or pushed and they answered all of my questions. 10/10 would recommend! By far the best experience I have had buying a car. I wasn't pressured or pushed and they answered all of my questions. 10/10 would recommend! More