Joe Machens Capital City Ford

Great John in the service center took care of everything. He did a great job and Keith, the technician did a great job on my vehicle. John in the service center took care of everything. He did a great job and Keith, the technician did a great job on my vehicle. More

Great experience! Jerad Miller was my salesman and was great to work with and made the process enjoyable. Jamie Wilson did my financing and was also a pleasure to work Jerad Miller was my salesman and was great to work with and made the process enjoyable. Jamie Wilson did my financing and was also a pleasure to work with. My next purchase will definitely be at Machens with Jerad! More

Impossible situation I came in with low expectations. My credit isn't the best and I was still paying on a car I had gotten from jd byrider. I didn't really expect them to I came in with low expectations. My credit isn't the best and I was still paying on a car I had gotten from jd byrider. I didn't really expect them to be able to get me into a new car but I was so fed up with the situation I was in that I gave it a try. Joe Herx greeted me as soon as I walked in and really listened to what I had to say. Joe and Mike Slinkerd crunched the numbers and were able to get me into a brand new car of my dreams. I can't even begin to describe how grateful and excited I am about the experience I had. More

Good mostly, could have paid more for trade in. Salesman could have explained all aspects of the vehicle in more depth. Could have explained all functions and accessories in more detail while custom Salesman could have explained all aspects of the vehicle in more depth. Could have explained all functions and accessories in more detail while customer was present at dealership. More

Satisfied We were very satisfied working with salesman Devon. He was knowledgeable while not pushy and took time helping us figure out what we wanted. Will defi We were very satisfied working with salesman Devon. He was knowledgeable while not pushy and took time helping us figure out what we wanted. Will definitely talk to him first when we are in the market for another. More

The best service I’ve experienced! Cody Buyers helped me find the perfect Lincoln MKS for me. He listened to my wants and needs and kept his eye out. The service after the sale is excel Cody Buyers helped me find the perfect Lincoln MKS for me. He listened to my wants and needs and kept his eye out. The service after the sale is excellent!! More

AC refresh In and out in less than an hour. Friendly and competitive prices. Always good work and great coffee and donuts. WI'll return for other services as n In and out in less than an hour. Friendly and competitive prices. Always good work and great coffee and donuts. WI'll return for other services as needed. More

The best car buying experience ever! I needed a new car, to get me out from under a high-interest loan. John worked with me to find the right car with a great interest rate. The entire ex I needed a new car, to get me out from under a high-interest loan. John worked with me to find the right car with a great interest rate. The entire experience was stress-free and fast! Both John and Mike were great to work with and made us feel very comfortable. Not to mention the Icee's for the girls, they loved the visit too! More

New car Mike Rogers was valuable in helping find the right car for his customer. I recommend Mike when looking for a new or used car at Joe Machens Capital Ci Mike Rogers was valuable in helping find the right car for his customer. I recommend Mike when looking for a new or used car at Joe Machens Capital City Ford. Jamie Wilson helped make the car buying process as smooth as possible as well. Joe Machens Capital City Ford will always be the place for buying a car. More

Sales & Service We recently purchased a used 2010 Expedition from Cody at this dealership. He was very helpful and rode with us on a test drive as we knew very littl We recently purchased a used 2010 Expedition from Cody at this dealership. He was very helpful and rode with us on a test drive as we knew very little about the area. After the test ride we were able to make a deal. We picked up the vehicle the next evening, around closing time. We experienced a problem on the way home with it and contacted Cody regarding the problem that night . He was not at work the next day but was helpful in directing my problem to another team member, Mr. Lorts, but didn't communicate directly with him, only voice messages left for him, eventually leading us to work with Mr. Tom Stegeman (OUTSTANDING). He was very prompt in helping us resolve our problem. We were able to return the vehicle 4 days, (they wanted it sooner but we couldn't get it there sooner) after purchase for repair. Upon arrival, my wife was met at the door by Cody, he was very friendly and apologetic that we had a problem. He directed her to the service waiting area, which was awesome. The problem was resolved very quickly and she was on her way. Very professional sales and service, I would recommend anyone who wants to buy a vehicle to buy it from this company. Even though it was a used vehicle, we still received outstanding service. Terry and Monica Yokeley More