Joe Machens Capital City Ford

Amazing Experience Our buying experience with Joe Machens Ford was AMAZING! They are so friendly and were able to meet all of our needs, including a low monthly price! Our buying experience with Joe Machens Ford was AMAZING! They are so friendly and were able to meet all of our needs, including a low monthly price! More

Recall repair for Ford Fusion steering wheel bolt Shannon, a representative from Machens called on Friday to let us know there was a recall on our 2017 Ford Fusion. In order to get it corrected she Shannon, a representative from Machens called on Friday to let us know there was a recall on our 2017 Ford Fusion. In order to get it corrected she asked when I could bring it in. I told her that Tuesday would be good. She said sure 7:30. I arrived there on Tuesday and they shuttled me to my job. They were done by my lunch time and picked me up to take me back to get our car. Great job. More

Just all around great place I came in was promptly seen by a sales associate told him what i was lookong for what i was working with and found a vehicle of my likeing with in min I came in was promptly seen by a sales associate told him what i was lookong for what i was working with and found a vehicle of my likeing with in minutes. Would highly recommend coming here. More

Why make an appointment Had an 8:30 appointment for a recall. Told the recall wouldn't take more the and hour. Walked the greenway for a while called to check if it was done Had an 8:30 appointment for a recall. Told the recall wouldn't take more the and hour. Walked the greenway for a while called to check if it was done at 10:20 and it hadn't even been pulled in yet. Then I waited at the dealership until 11:30. And they called the house when I just gave them my cell at the drop off. Why make an appointment if recalls are treated as walk-ins? More

Replace steering wheel bolt for factory recall Everything was handled promptly and efficiently. I got an appointment right away, was picked up and delivered promptly, and the repair was completed Everything was handled promptly and efficiently. I got an appointment right away, was picked up and delivered promptly, and the repair was completed before I expected it to be. More

Great Customer Service At Joe Machens Capital City Ford, we received excellent customer service and assistance in finding our new vehicle. The employees there were friendly, At Joe Machens Capital City Ford, we received excellent customer service and assistance in finding our new vehicle. The employees there were friendly, helpful, and answered all of our questions. More

Service to trade From beginning in the service department with Beau with my Chevy Tahoe that had seen her last days through purchasing and financing the Jeep Grand Che From beginning in the service department with Beau with my Chevy Tahoe that had seen her last days through purchasing and financing the Jeep Grand Cherokee with Doug, Terry, and Rick, I was treated with top notch service. This is our third vehicle purchased through capital city and working with Doug. I’m sure it won’t be the last! More

Very pleasant experience! Shawn was very helpful and as stated above, very pleasant! We told him up front what we were interested in and what numbers we were looking for. He de Shawn was very helpful and as stated above, very pleasant! We told him up front what we were interested in and what numbers we were looking for. He definitely worked for us! More

Got my car! Joe Machens goes above and beyond to get you the best deal! They work very closely with you so you're satisfied and leave happy. Joe Machens goes above and beyond to get you the best deal! They work very closely with you so you're satisfied and leave happy. More

Great bunch of people! I have been dealing with them for a lot of years. I always have had friendly service and everyone I deal with is super nice. When they didn't have the I have been dealing with them for a lot of years. I always have had friendly service and everyone I deal with is super nice. When they didn't have the car I wanted they found one . Randy Wells great guy and sales rep. Great place to do you car shopping. More