Joe Machens Capital City Ford

Great experience with Ben! Will send friends and family to Ben for their next vehicle. We will also be purchasing any future vehicles from machens. Everyone very friendly and Will send friends and family to Ben for their next vehicle. We will also be purchasing any future vehicles from machens. Everyone very friendly and helpful. More

Tire Problem Angie was so helpful in resolving a problem I've had with a tire. Everything works great now! And, as always, when I saw Tom , he was super friendly Angie was so helpful in resolving a problem I've had with a tire. Everything works great now! And, as always, when I saw Tom , he was super friendly and asked if everything was being taken care of. More

Oil change Went for oil change, told service persons front passenger tire was low. Received vehicle, tire was same pressure, low. Took over an hour for oil chang Went for oil change, told service persons front passenger tire was low. Received vehicle, tire was same pressure, low. Took over an hour for oil change when I was only one there. Too slow and more expensive than other places. Severely disappointed More

Bought a new car Mike was wonderful to work with! He got me exactly what I wanted and went above and beyond to get it. I wanted it from a different machens dealership Mike was wonderful to work with! He got me exactly what I wanted and went above and beyond to get it. I wanted it from a different machens dealership and he had it within 24 hours for me. Then when I moved on to the finance part mike slinkard was so great to work with. He was fast and efficient and explained everything great! More

Easy in, easy out with great car Simple process with sales and financing led to a great serviced and detailed used grabber blue mustang purchase with detailed warranty. Thanks! My 2 Simple process with sales and financing led to a great serviced and detailed used grabber blue mustang purchase with detailed warranty. Thanks! My 2018 graduate loved it! More

oustide mirror replacement The employees were very friendly and service was completed faster than projected. The cost seemed high for what was done. The waiting area was comfo The employees were very friendly and service was completed faster than projected. The cost seemed high for what was done. The waiting area was comfortable and stocked with drinks and popcorn to make the wait more enjoyable. I was surprised that I couldn't make an appointment to bring my truck in but when I did arrive they got right on it so it didn't really matter. More

Service Great job of fixing in a timely manner. Even thought the sales team did not do a good job of communicating the service department was great. Great job of fixing in a timely manner. Even thought the sales team did not do a good job of communicating the service department was great. More

Oil change and 99 point inspection The service was great. I received friendly service and everything was completed to my satisfaction. The only problem I had was my car used to be vac The service was great. I received friendly service and everything was completed to my satisfaction. The only problem I had was my car used to be vacuumed when I had it in for service. This was not done and there was dirt I had to clean off on the floor panel by the door. More

Subaru Legacy Purchase It was great to deal with Bradley K. The service was perfect, and there was no hassle or games. Best service hands down. Go to him for great help and It was great to deal with Bradley K. The service was perfect, and there was no hassle or games. Best service hands down. Go to him for great help and service. More

Quick and efficient service The employees that met me at the door took very good care to insure I was satisfied with my service. They helped with my warranty service and explain The employees that met me at the door took very good care to insure I was satisfied with my service. They helped with my warranty service and explained I had a rebate with my tires... Saved lots of money, my thanks to them all..... More