Joe Machens Capital City Ford

Routinely efficient Doug scheduled my service a few days in advance to accommodate me . As soon as the oil change and tire rotation was complete , he called my cell an Doug scheduled my service a few days in advance to accommodate me . As soon as the oil change and tire rotation was complete , he called my cell and left a message . Less than$50. !! More

Another Awesome Experience Jerad Miller is the man to work with!! Jerad took the time to really listen to what I wanted in my new vehicle. He was up front and honest about the Jerad Miller is the man to work with!! Jerad took the time to really listen to what I wanted in my new vehicle. He was up front and honest about the prices of the different packages available and how they did or didn’t fit my needs. He made the experience a pleasant one with a no pressure approach. He found my “one of a kind” Escape and I am one very happy customer. More

Great experience Joe and Travis made the whole experience go smoothly and were great . I can’t say how much I appreciated all their help with trying to find the right Joe and Travis made the whole experience go smoothly and were great . I can’t say how much I appreciated all their help with trying to find the right vehicle for my family . Travis was great to work with , he took his time and explained everything for me . More

Hassle Free, Great to deal with. This is the 2nd vehicle my wife and I purchased from this dealership, we have worked with Douglas "FLEX" Keeler for both times and have recommended th This is the 2nd vehicle my wife and I purchased from this dealership, we have worked with Douglas "FLEX" Keeler for both times and have recommended them to many friends. A great place, great people.We will definitely use them again! More

Not one but two vehicles Very pleased on the whole experience great staff .they where not only helpful and knowledgeable, but had the inventory on two vehicles. When home with Very pleased on the whole experience great staff .they where not only helpful and knowledgeable, but had the inventory on two vehicles. When home with his and hers. More

New tires and a repair I am extremely happy with the quick service I received. Angie Hulsey at service desk helped a lot because I had some minor car damage and she gave exp I am extremely happy with the quick service I received. Angie Hulsey at service desk helped a lot because I had some minor car damage and she gave expert advice and helped me to get a repair done quickly.Also new tires. I do not know who did the actual work on my car but I thank them also More

Work with Mike Rogers If you're going to do business with Joe Machens (which I recommend), you should reach out to Mike Rogers and he will take care of you. Good guy! If you're going to do business with Joe Machens (which I recommend), you should reach out to Mike Rogers and he will take care of you. Good guy! More

Two vehicles...one smooth transaction!! My husband and I had been looking to trade for quite some time when we happened on a 2015 Ford Taurus on Joe Machens website. I put in a test drive re My husband and I had been looking to trade for quite some time when we happened on a 2015 Ford Taurus on Joe Machens website. I put in a test drive request online and I received a phone call from salesman Tim Pratt within minutes. He was extremely knowledgeable and was even able to find another vehicle with all of the bells and whistles for around the same price. I told him that my husband was looking for a Chevy truck and within in a day he found one for him as well. In less than three days, my husband and I had “new to us” vehicles picked out and ready to trade. Travis Dometrorch then was able to find us the best rate and lowest payments keeping us within our budget. Everyone was very helpful and I was able to enjoy a Coca Cola slushy while I waited. All in all our experience was pleasant and I will definitely be sending everyone I know to Tim and Travis!! Thanks so much guys! We love our new vehicles! Amanda Flippin More

Awesome first car-buying experience! Absolutley great! First time I've had to purchase, and my first manual, and Devon and Travis were awesome! No one was pushy - no misogynistic "there t Absolutley great! First time I've had to purchase, and my first manual, and Devon and Travis were awesome! No one was pushy - no misogynistic "there there little girl, you don't really understand what you want" attitude when I told them I wanted the ST and what I wanted in it. They traded another vehicle to have the one I wanted in stock and stayed open late without any griping or bad attitude or rushing to finish the purchase process. And they let me test it out for quite a while, and gave me the option to go without my salesman. They got me a better interest rate, stuck with my price point the very first time I told them without pushing to spend more, and honored all my private cash offers/incentives without a fuss. Thanks so much, Devon! You made this so fun instead of something I'd been dreading! If I had to buy again, I'd come back without a thought. More

Miller at Machens! First time buying a car and I had an awesome experience. I expressed to Jerad what I was looking for and he put me in a vehicle that’s perfect for me First time buying a car and I had an awesome experience. I expressed to Jerad what I was looking for and he put me in a vehicle that’s perfect for me and my growing family. Definitely went above and beyond to get me what I was looking for with keeping me in my price range. More