Joe Machens Capital City Ford

Very good experience buying my first car! I bought my very first brand new car at Ford through Douglas Keeler and he was great to work with! I bought a 2018 Ford Ecosport and so far I am lovin I bought my very first brand new car at Ford through Douglas Keeler and he was great to work with! I bought a 2018 Ford Ecosport and so far I am loving it! I would definitely recommend him to anyone who is looking to buy a vehicle. He will work with you and find the perfect vehicle for you! More

Great Thank you for taking care of my car. Thank you for taking me to work. I had my car back by noon on the same day, so that was really good. Thank you for taking care of my car. Thank you for taking me to work. I had my car back by noon on the same day, so that was really good. More

Awesome They were prompt and handled everything for me!! I would highly recommend them. Thank you for the great service and attention. We will be buying mor They were prompt and handled everything for me!! I would highly recommend them. Thank you for the great service and attention. We will be buying more in future More

Great Dealership We have purchased consecutive cars from this dealership and have always been well satisfied with the purchase and with their maintenance. I do have t We have purchased consecutive cars from this dealership and have always been well satisfied with the purchase and with their maintenance. I do have to say that I will never use salesperson Kris York again. He was the oddest salesperson with whom I have ever dealt and I would say that we bought our new Flex in spite of him, certainly not because of him. Had it not been for Rick McDonald and Mike. Slinkerd in the finance departments, we would have gone elsewhere to purchase a vehicle. More

Great dealership to work with when purchasing a new vehicle! This is the 3rd new car we have purchased from Joe Machens Capitol City Ford dealership,and the customer service we have received has been top notched This is the 3rd new car we have purchased from Joe Machens Capitol City Ford dealership,and the customer service we have received has been top notched.We will continue to refer others to this dealership!Thanks! More

Great service department I am glad you brought Angie back to the service department. She is always on top of the service and keeps me updated. Keep her don’t let her go. I am glad you brought Angie back to the service department. She is always on top of the service and keeps me updated. Keep her don’t let her go. More

Good customer service BUT horrible company policy. I have a Ford Focus that shakes when accelerating from a stopped position. From what I was told at the dealership, this is a common issue of the Ford I have a Ford Focus that shakes when accelerating from a stopped position. From what I was told at the dealership, this is a common issue of the Ford Focus. I wish I was told this when I was buying it. To make matters worse, Ford will not do anything until it fails the shutter test to a certain degree. The only option I was given was to keep bringing my car in. That’s not acceptable. This will be my last Ford. More

Great service I had the works service done to my vehicle and was in and out in under 40 minutes. Very friendly service and I got no run around. I had the works service done to my vehicle and was in and out in under 40 minutes. Very friendly service and I got no run around. More

Great service! I had great service on Sunday! It was really busy but I was greeted and taken care of quickly. Justin was very friendly and helpful! I had great service on Sunday! It was really busy but I was greeted and taken care of quickly. Justin was very friendly and helpful! More

Great I live 600 miles from this dealer and they were great in assisting me in finding appropriate flights and sent a driver to pick me up at the airport. I live 600 miles from this dealer and they were great in assisting me in finding appropriate flights and sent a driver to pick me up at the airport. Very efficient in every aspect of the sale. More