Joe Machens Capital City Ford

Honest, strong service dept. Enjoyable service staff. Very open and honest. Timely service and keep me updated. Prices always high but not sure different elsewhere. I come for th Enjoyable service staff. Very open and honest. Timely service and keep me updated. Prices always high but not sure different elsewhere. I come for the service and quality of maintenance done on our car. More

Great customer service without any hastle! Shawn and the rest of the staff did an amazing job to help us get exactly what we wanted! We got a great new(er) truck and even the service people wen Shawn and the rest of the staff did an amazing job to help us get exactly what we wanted! We got a great new(er) truck and even the service people went out of their way to make sure everything was in top shape before we left! Loved this experience and we will definitely be back for our next purchase and will recommend you to all our friends and family. Thank you all! More

Awesome customer service from John The service dept looked at my vehicle without an appt an hour and a half before closing with no objections. John Desmond was amazing in explaining th The service dept looked at my vehicle without an appt an hour and a half before closing with no objections. John Desmond was amazing in explaining the problem and answering my questions. I would highly recommend the service dept at JC Ford!! More

As expected and appreciated As usual, the service dept. met and exceeded expectations. Ask for John when you call or drive by w/o appt. He's the "Old Hand". As usual, the service dept. met and exceeded expectations. Ask for John when you call or drive by w/o appt. He's the "Old Hand". More

Oil change. I have came here for some time for th ed service and it is great and don't take very long. Angie is very helpful on getting the paperwork started for I have came here for some time for th ed service and it is great and don't take very long. Angie is very helpful on getting the paperwork started for the service. More

Explorer was serviced Got me in and out in a reasonable time. I dropped it off, got a ride to the office, they called me when it was done and came back and picked me up. Got me in and out in a reasonable time. I dropped it off, got a ride to the office, they called me when it was done and came back and picked me up. Got my receipt and I was on my way back to the office. More

I went to Quick Lane for an Oil Change. Angie was super nice and very knowledgeable regarding what work needed to be done on my automobile ! I have always been pleased when I have gone to Qu Angie was super nice and very knowledgeable regarding what work needed to be done on my automobile ! I have always been pleased when I have gone to Quick Lane Service Center. Thank you, Patty Blume More

Exceptional Dealership I live about an hour and a half from Jefferson City and arranged to look at vehicles at the dealership. Ben McGrail had vehicles ready for me to view I live about an hour and a half from Jefferson City and arranged to look at vehicles at the dealership. Ben McGrail had vehicles ready for me to view as soon as I arrived. Ben was a great representative of Joe Machens and was the best salesman I have ever encountered. He and everyone I encountered were professional and not pushy. I will be recommending this dealership to everyone I know who is in the market for a vehicle. More

Excellent First Time Car Buying Experience My first time purchasing a car was smooth, comfortable, and easy thanks to Cody Byers and Jamie Wilson at Capital City Ford. I highly recommend going My first time purchasing a car was smooth, comfortable, and easy thanks to Cody Byers and Jamie Wilson at Capital City Ford. I highly recommend going to this dealership. I felt like they took care of me and I didn't have to worry about being pressured. The gentlemen even gave me lunch as I waited and topped off the gas tank. Everyone was friendly and Cody provided excellent service to me from test-driving the car to leaving the lot. There were others who helped make my experience great but I unfortunately don't remember names. Everyone there is just friendly and helpful. More

Great experiance! We would like to thank Jerad Miller for his hard work finding the perfect car for our son. It was a great experience dealing with everyone at Machens We would like to thank Jerad Miller for his hard work finding the perfect car for our son. It was a great experience dealing with everyone at Machens Capital Ciry Ford, thanks to everyone! More