Joe Machens Capital City Ford

Great customer service! Oil change and tire rotation finished in a timely manner! Very pleased with service and will return in the future! Appreciate the coffee and TV in the Oil change and tire rotation finished in a timely manner! Very pleased with service and will return in the future! Appreciate the coffee and TV in the lobby too! More

Best dealer ever! Randy has sold us 3 cars in the past 5 years. His professionalism is over the top. He goes beyond the basic sell. We will be going back and we highly Randy has sold us 3 cars in the past 5 years. His professionalism is over the top. He goes beyond the basic sell. We will be going back and we highly recommend you give him a call as well! More

We always love dealing with Mike Rogers! Mike always makes the new vehicle buying experience a lot of fun! We have brought several new vehicles from Mike Rogers. We are always treated profess Mike always makes the new vehicle buying experience a lot of fun! We have brought several new vehicles from Mike Rogers. We are always treated professionally and well taken care of! More

Great experience! My husband and I went in to Machens to try and upsize my vehicle! We were immediately welcomed by Herschel who was incredibly easy and pleasant to wor My husband and I went in to Machens to try and upsize my vehicle! We were immediately welcomed by Herschel who was incredibly easy and pleasant to work with. We found the vehicle we liked and wanted, and Herschel, along with all of the machens individuals that we worked with, did everything they could to get us a good affordable deal. Herschel, Travis, and Bradley went above and beyond to make sure our experience was better than our last one elsewhere. They made personal connections and are genuinely interested and helping customers and to make customers happy. We have a new vehicle that we LOVE and I couldn’t have asked for a better place or group of people to work with. More

Very pleased! If you’re looking for a vehicle, Jerad Miller is the guy to see! Great guy and great service, and a vehicle at the price we were looking for. Thanks If you’re looking for a vehicle, Jerad Miller is the guy to see! Great guy and great service, and a vehicle at the price we were looking for. Thanks Joe Machens From, one happy customer! More

I won't go anywhere else. Randy Wells and the entire group at Machens Ford are a pleasure to work with. They got me what just what I wanted at a reasonable price. Randy took Randy Wells and the entire group at Machens Ford are a pleasure to work with. They got me what just what I wanted at a reasonable price. Randy took great care of me and kept me informed through the entire process. I can't say enough good things about him. More

Machens Great dealership. Bo was awesome to work with He was not forceful but did his job in asking you to buy. I usually do not buy in JC but he Personall Great dealership. Bo was awesome to work with He was not forceful but did his job in asking you to buy. I usually do not buy in JC but he Personally was the deal maker for me. More

Good pre-visit service, slow at-dealer service I communicated with the dealership a couple weeks prior to visiting because it was a good drive away with prompt service via text message. We set up a I communicated with the dealership a couple weeks prior to visiting because it was a good drive away with prompt service via text message. We set up a meeting time on the weekend to finalize everything and I still managed to have to wait three hours to get "my turn". That was frustrating. The people themselves were very nice and they had a very nice waiting area with soda, water, coffee(Starbucks cappuccino machine), popcorn, and ice cream. It was a good overall experience but it could have definitely been a experience once at the dealership. As soon as I pulled out to head back home the check engine light came on so I turned back to ask about it. They somewhat dealt with it but kind of tried to say it was the battery. I've since taken it to my local Ford dealership twice for two different issues, exterior thermostat and EVAP system. Both are covered under warranty so no real issues but I feel like it probably should have been checked over better if the light is triggered after only a few mile test drive. More

Purchase of two tires and questions about car service Steven was helpful and informative. He came across as one who cared about his customer, was sincere and trustworthy. He answered questions about fut Steven was helpful and informative. He came across as one who cared about his customer, was sincere and trustworthy. He answered questions about future service and warranty coverage. I purchased two tires and had an alignment check. More

Amazing salesman!! Had a great experience!! Salesmen was great !! All of the guys were great!! Would recommend them to anyone! Will definitely do more business with the Had a great experience!! Salesmen was great !! All of the guys were great!! Would recommend them to anyone! Will definitely do more business with them!! Thanks to all that worked on the deal!! More