Joe Machens Capital City Ford

Great experience Purchased my son a car today and Jerad Miller was a fantastic salesman. He was upfront and worked hard to get us a good deal. Purchased my son a car today and Jerad Miller was a fantastic salesman. He was upfront and worked hard to get us a good deal. More

Fast, clear pricing, polite sales Sales was polite and helpful. Finance was organized and quick. We walked in with a set of parameters for buying a nice vehicle are seldom identified c Sales was polite and helpful. Finance was organized and quick. We walked in with a set of parameters for buying a nice vehicle are seldom identified cars to fit those parameters and they walked out 2 hours later. More

Awesome customer service Great service! Since we flew in from out of state they picked us up at airport and provided friendly transportation. They were great with working with Great service! Since we flew in from out of state they picked us up at airport and provided friendly transportation. They were great with working with us and providing everything we wanted. Very satisfied with our new ride and the service we were provided with. The beat dealership we have been in business with! Thanks Randy! More

Paid for oil change when it was not requested in the work Ford does a good job normally. We brought the vehicle in to look at a few items. We did not ask them to change the oil. When we paid for the work an o Ford does a good job normally. We brought the vehicle in to look at a few items. We did not ask them to change the oil. When we paid for the work an oil change was included in the bill. We just had the oil changed less than a week before bringing it into Ford. More

Love our truck! Serious in buying a truck, however, was not expecting to actually purchase this evening. Found the perfect truck for our needs and Jerad Miller our s Serious in buying a truck, however, was not expecting to actually purchase this evening. Found the perfect truck for our needs and Jerad Miller our sales person was very patient, not pushy and answered all our questions. everyone was very accommodating and friendly. More

Dodge Avenger My previous vehicle broke down and Jared/Joe Machens helped get me back into one. Really happy with the new car! Thanks!" Hope to do business with the My previous vehicle broke down and Jared/Joe Machens helped get me back into one. Really happy with the new car! Thanks!" Hope to do business with them in the future! More

Frustrating I have owned my 2016 F150 for 3 months and it has been in the shop for a month and a half with reoccurring problems. I have owned my 2016 F150 for 3 months and it has been in the shop for a month and a half with reoccurring problems. More

Awesome service The service team was friendly and knowledgeable. Dustin called me before doing anything work giving me the total cost. I really appreciate that, givin The service team was friendly and knowledgeable. Dustin called me before doing anything work giving me the total cost. I really appreciate that, giving me a heads up More

Best service possible Took my truck in for regular maintenance at QuickLane . Service was excellent as usual . Friendly knowledgeable staff . Work was performed in timely m Took my truck in for regular maintenance at QuickLane . Service was excellent as usual . Friendly knowledgeable staff . Work was performed in timely manner as promised. This dealership is the best . More

Great customer service! Oil change and tire rotation finished in a timely manner! Very pleased with service and will return in the future! Appreciate the coffee and TV in the Oil change and tire rotation finished in a timely manner! Very pleased with service and will return in the future! Appreciate the coffee and TV in the lobby too! More