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Joe Machens Capital City Ford
Jefferson City, MO
7,351 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,351 reviews
May 07, 2019
2019 gt Great Randy is a great salesmen. This the 4th vehicle I’ve purchased from him. I would recommend him to anyone. 2019 Mustang GT. Black on Black. Bea Great Randy is a great salesmen. This the 4th vehicle I’ve purchased from him. I would recommend him to anyone. 2019 Mustang GT. Black on Black. Beautiful More
by SHANNON27
Verified CustomerEmployees Worked With
Matt Wilde, Randy Wells
May 05, 2019
amended review for rsjimmy Upon reflection I decided to amend my review on my recent purchase. The salesman didn't go over any of the interior features of the vehicle. We weren' Upon reflection I decided to amend my review on my recent purchase. The salesman didn't go over any of the interior features of the vehicle. We weren't even offered a free oil change which I think that would've been the least they could've done. No follow up texts on how we are enjoying the truck. I'm happy with the truck, but just feel like they could have done more. More
by rsjimmy
Employees Worked With
Cody Byers, Devon Henry
May 04, 2019
Painless...fast Jerad Miller was very helpful with the process and helped me get a fair deal. Quickest purchase process I've experienced buying a car. Painless. Jerad Miller was very helpful with the process and helped me get a fair deal. Quickest purchase process I've experienced buying a car. Painless. More
by Rodneythered
Employees Worked With
Jerad Miller
May 03, 2019
Great Experience Great customer service from test driving to purchasing. Jared was easy to work with and made the buying process easy. Thanks Jared and the Joe Machens Great customer service from test driving to purchasing. Jared was easy to work with and made the buying process easy. Thanks Jared and the Joe Machens staff. More
by TFarris
Employees Worked With
Matt Wilde, Jerad Miller
May 03, 2019
Excellent staff Would definitely recommend! Randy was very helpful and worked with me on getting the perfect vehicle for the perfect price! Definitely worth the 50 mi Would definitely recommend! Randy was very helpful and worked with me on getting the perfect vehicle for the perfect price! Definitely worth the 50 minute drive! More
by kimrice28
Employees Worked With
Randy Wells
May 03, 2019
Excellent customer service I really can't thank Steve Joplin enough. He had excellent customer service as well as the technician who helped me out. Thank you both very much! I a I really can't thank Steve Joplin enough. He had excellent customer service as well as the technician who helped me out. Thank you both very much! I also love the text messaging service you provide. It was really easy to view the inspection report and approve recommended services. More
by siberiantgr
Employees Worked With
Steve Joplin
May 03, 2019
Oil change tire rotation recall I ended up leaving my car because of something that happened with recall. Was provided a rental and no charge. Excellent customer service. Thank you I ended up leaving my car because of something that happened with recall. Was provided a rental and no charge. Excellent customer service. Thank you. More
by dssbear
Employees Worked With
I think his name was Steve sorry I didn't get a name.
May 02, 2019
First time buyer It was my first time buying a car and Bo worked really hard to make it possible to get me into what I want. I appreciate the work and effort he put in It was my first time buying a car and Bo worked really hard to make it possible to get me into what I want. I appreciate the work and effort he put in to get me what I needed. More
by Logan001
Employees Worked With
May 02, 2019
Customer Service matters Dustin Prenger is an absolute asset to the Machens service department. He is friendly, knowledgeable, and always uses good common sense to make decis Dustin Prenger is an absolute asset to the Machens service department. He is friendly, knowledgeable, and always uses good common sense to make decisions and accommodate customers. More
by Shane Williams
Employees Worked With
Dustin Prenger
May 02, 2019
Very friendly! Only needed a recall repair. All staff were very friendly. The repair would take several hours, but they made sure I knew that. Would highly recommend Only needed a recall repair. All staff were very friendly. The repair would take several hours, but they made sure I knew that. Would highly recommend! More
by jenna_voss
Employees Worked With
Cody Carder, Dustin Prenger
