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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,351 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,351 reviews

May 13, 2019

My experience was awesome I had my splash engine shield installed at Joe Machens service. They did a fantastic job and labor charge was low, compare to other vendors. I highly More

by Rkala123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
May 15, 2019 -

Joe Machens Capital City Ford responded

We're glad to hear that everything was completed to your satisfaction and the engine shield is now installed. Thanks for the recommendation! Please let us know if there is ever anything else we can assist you with. We hope to see you soon!

May 12, 2019

Bad to Good Remember to put down a deposit if they have something you want. I missed out on one but I think ended up with one nicer. More

by BK
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bradley Kellerman, Jerad Miller, Billy Underwood
May 15, 2019 -

Joe Machens Capital City Ford responded

Hi BK, Sorry to hear you missed out on the first one, but scored by getting a nicer one. Thanks for the great review. We very much appreciate your business!

May 11, 2019

Awesome! They worked very hard to get me in my new ford flex. They did an amazing job. I'm very pleased with my purchase. I will recommend to my family and fri More

by Katie_sue92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Jordan Fields
May 15, 2019 -

Joe Machens Capital City Ford responded

Hi Katie, Thank you for the great review! We really appreciate it! Safe travels in your new Ford Flex! If you have any questions, please let us know! Thanks again!

May 10, 2019

Extremely pleased! Douglas Keeler "Flex", is a great salesman. I have bought two cars in the last 9 months from him. He is patient with me, explaining all the features More

by Lisa McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Bradley Kellerman
May 10, 2019 -

Joe Machens Capital City Ford responded

Hi Lisa, Nothing we love more than our repeat customers! It's great to hear the Douglas Keeler has been able to help you get the cars you wanted. And what's better than working with someone who has great humor and laughs at your jokes! We are really glad to hear that you have enjoyed working with him. Thank you for your business, we really appreciate you as a customer.

May 09, 2019

Purchase of a Ford Truck I have known Joe Herx for many years and trust him with my vehicle purchases. We were looking for a late model pickup and Joe helped us make the righ More

by Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Kellerman
May 09, 2019 -

Joe Machens Capital City Ford responded

Hi Earl, Thanks for the great review. We are pleased to hear Joe Herx was able to help you find the Ford pickup you were looking for. Thank you for choosing our dealership, we very much appreciate your business. Let us know if you have any questions. Thanks again!

May 09, 2019

Quick & Painless I saw the vehicle I was interested in. Called the next day to inquire about it. I explained I wanted to test drive it on my lunch break and only had More

by Jami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jordan Fields
May 09, 2019 -

Joe Machens Capital City Ford responded

Hi Jami, Thank you so much for the great review! We are very happy that Jordan was able to help you get the vehicle you wanted and able to honor your limited available time. Please feel free to contact us anytime at if you have any questions. Thanks again, we appreciate your business.

May 08, 2019

will not do business here ever again What we were told was fixed was not and when we complained the staff got very rude! We did finally get some money refunded but the problem still remai More

by cherylfurlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There was another person in service but not sure which one that was very rude , Angie Hulsey
May 09, 2019 -

Joe Machens Capital City Ford responded

Hello Cheryl, I’m sorry to hear about your experience with our dealership. I am going to forward your review to our management team for review and request that someone reach out to you.

May 08, 2019

Great Service Great service, done quickly. Price turned out to be considerably less than I was originally quoted. Very helpful when I called for clarification on More

by Duktapediva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Angie Hulsey
May 09, 2019 -

Joe Machens Capital City Ford responded

We're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with. We hope to see you soon!

May 08, 2019

Very helpful Rob and Devon were very helpful. They answered all my questions, and was very patient with me. The process went very smoothly, which I appreciated. More

by biljonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Brian Lorts, Robert Relford
May 09, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the awesome review! We are delighted that Rob and Devon were able to help you through this process. Contact us anytime at Joe Machens Capital City Ford if you ever have questions or concerns.

May 08, 2019

Easy Peasy From start to finish the entire transaction was easy. Rob was Johnny-on-the-spot with any vehicle we wanted to look at and test drive. Kevin and Bri More

by Redleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Kellerman, Brian Lorts, Robert Relford
May 09, 2019 -

Joe Machens Capital City Ford responded

Thank you for the great review and nice words for Rob, Kevin and Brian! It's great to hear they were able to help you find the vehicle you wanted and Brad made sure the financing part went smoothly. Let us know if you have any questions. We really appreciate your business!

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