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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,352 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,352 reviews

May 20, 2019

Rand wells is the best car salesman in the world I have given this rating because randy and travis got me a car for cheap down payment with no cosigner and no credit and also I haven't been at my job More

by Vince smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
May 21, 2019 -

Joe Machens Capital City Ford responded

Hi Vincent, Thank you for the great words for Randy Wells. He really goes out of his way to make sure his customers leave here happy! Congratulations on your new car! Safe Travels and we hope to see you again.

May 20, 2019

Passionate This man is great he wasn’t really working with us with our car deal but he did Contribute he overheard a conversation that I was struggling with Car More

by Vincent/Savannah Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Anthony Giorgione
May 21, 2019 -

Joe Machens Capital City Ford responded

Hello Vincent and Savannah, We're happy you found our staff to be so supportive during your experience here at Joe Machens Capital City Ford. We ave very happy to hear Anthony and Travis were able to help you with the insurance for your new car. They always take that extra step for our customers. Thank you for your business, we appreciate it!

May 18, 2019

Amazing service experience!!! Jerad was an amazing person to work with he made us laugh and carry on even when things got stressful. He helped get something I wanted and something More

by Jamie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
May 21, 2019 -

Joe Machens Capital City Ford responded

Hi Jamie, Thank you for the great review and kind words for Jerad. Humor can certainly take away some of the stress. Great to hear Jerad was able to help you get the vehicle that was right for you. Let us know if you have any questions, we'll be glad to help.

May 18, 2019

Mike Rogers Made it easy! Mike made the whole process simple, when I arrived the test drive was waiting for me, when I returned from the test drive the purchasing process was More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
May 21, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review and kind words for Mike and Matt! They know how to make the purchasing process go very smoothly. Thank you for your business! We hope to see you again.

May 18, 2019

The experience was great Judy and Bradley were great to work with and I highly recommend working with both of them. They made it easy to deal with in purchasing this car. More

by Susieq
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Kellerman
May 21, 2019 -

Joe Machens Capital City Ford responded

Hi Susie, It is great to hear you enjoyed working with Judy and Bradley and we appreciate your feedback. Thank you for choosing our dealership! Safe Travels in your new car. Let us know if you have any questions.

May 18, 2019

What a Great Experience Today was an awesome experience purchasing my first car. Jerad Miller was big help and did a fantastic job finding the car for me, as well as making t More

by Hannah Hirschvogel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
May 21, 2019 -

Joe Machens Capital City Ford responded

Hi Hannah, Thank you so much for the awesome review! We are delighted that Devon and Jerad were able to exceed your expectations. Contact us anytime at Joe Machens Capitol City Ford if you ever have questions or concerns.

May 21, 2019 -

Joe Machens Capital City Ford responded

Hi Hannah, Thank you so much for the awesome review! We are delighted that Devon and Jerad were able to exceed your expectations. Contact us anytime at Joe Machens Capital City Ford if you ever have questions or concerns.

May 17, 2019

Excellent Service! My first time purchasing a vehicle was an amazing experience, thanks to the guys here at Joe Machens Capital City! The communication was perfect, very More

by LivNickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Brian Lorts
May 21, 2019 -

Joe Machens Capital City Ford responded

Hi Liv, Thank you so much for the awesome review! We are delighted that we were able to exceed your expectations. Congratulations on your new truck. Give us a call or stop in if you ever have questions or concerns.

May 17, 2019

Customer Service Good customer service. Too congested during morning drop off, Steven Paul did an excellent job of keeping me informed of what was going on. I appre More

by kohlerks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul
May 21, 2019 -

Joe Machens Capital City Ford responded

Thanks for taking the time to review our Service Dept and for the kind words for Steven Paul. Mornings are busy for us with everyone trying to get in and on their way to their jobs, But we are glad to hear you appreciated our shuttle service. Thank you, we do appreciate your business.

May 17, 2019

Only did half the work They had the vehicle for 7 hours and only managed to get the oil changed, never checked air conditioner as requested. Half the work, half the rating. More

by Tnooc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Paul
May 21, 2019 -

Joe Machens Capital City Ford responded

I’m sorry to hear about your experience with our dealership. I am going to forward your review to our management team for review and request that someone reach out to you.

May 17, 2019

Great service! Bo is great to work with. No pressure, friendly, and patient with my questions. I’m very happy with my purchase. Finance staff was very professional a More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Kellerman
May 21, 2019 -

Joe Machens Capital City Ford responded

Thank you, Jules, for the 5 star review! It's good to hear Bo and our Finance team took great care of you. Safe travels in your new vehicle. Let us know if you have any questions.

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