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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,352 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,352 reviews

May 29, 2019

Finding a car The salesman did a very good job at showing us cars we did not care for in the end but did find us one we bought and we are really comfortable in More

by Bettyboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Shawn Wagner
May 30, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review, it is really appreciated. We are pleased that Shawn was able to help you find the right car for you. Let us know if you have any questions, we are here to help. Thank you again!

May 29, 2019

"Wonderful Experience" This is our second car that we have purchased from Shawn Wagner and Joe Machens. This experience was just as wonderful as the first. If we need anoth More

by usedcar, lisa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Shawn Wagner, Billy Underwood
May 30, 2019 -

Joe Machens Capital City Ford responded

Hi Lisa, Thank you for the great review and kind works for Shawn Wagner. There is nothing we love more than repeat customers! Let us know if you have any questions, we are here to help. Safe Travels in your new car!

May 29, 2019

Excellent Mackenzie Mackenzie was patient with me and honest and very kind and she deserves a promotion and a huge raise immediately and mr wilde was so fast at his job a More

by baileycleaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Mackenzie Short
May 30, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and for the kind words for Mackenzie and Matt, it is really appreciated! Let us know if you have any questions, we are here to help.

May 29, 2019

Just looking While waiting on service recall of my 2011 F150 I went browsing around the lot. In the used car lot a black 2016 F150 caught my eye a young man named More

by summersrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Jacob Thomas
May 30, 2019 -

Joe Machens Capital City Ford responded

Thank you for sharing your story with us, we really appreciate it. We love when our customers come in for one thing and leave with another! We are glad to hear Bo was able to help you get the newer Ford F150. Drive safely and please let us know if you have any questions. We very much appreciate your business!

May 28, 2019

My first car!! As soon as i got out and started looking i was greeted by Shawn and he was an amazing help. i was interested in a car for a while from them and they s More

by olivia24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Shawn Wagner
May 28, 2019 -

Joe Machens Capital City Ford responded

Hi Olivia, Congratulations on the purchase of your first car! And the great review for Shawn and Bradley. Let us know if you have any questions, we'll be glad to help out. Thank you!

May 28, 2019

I purchased a used Honda Accord from this dealership. This dealership, Joe Machens, particularly Shawn Wagner, receives a 5-star rating from me. Shawn helped me find the car that I needed, was pleasant, More

by PTcruiserlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner
May 28, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review and kind words for Shawn Wagner. And, Congratulations on the purchase of your "new" Honda Accord!. Please let us know if you have any questions or anything we can help with. We appreciate your business!

May 28, 2019

Great atmosphere Very helpful and friendly people. Didn’t feel like a number. Felt like a friends and family member that was treated fairly. Would recommend this deale More

by jramatowski
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Douglas Keeler, Brian Lorts
May 28, 2019 -

Joe Machens Capital City Ford responded

What a nice review for us! We try our best to make our customers feel welcome when they come in to our dealership. Our goal is to make sure everyone leaves here feeling like you do. Thank you so much!

May 28, 2019

Found a truck bought a truck Helped us find multiple options and was patient while deciding which one to purchase. He was friendly the whole time and helped when he could. More

by Cbench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Joe Machens Capital City Ford responded

Thank you for the great review for Bo Heavin and our dealership. We are very happy to hear that Bo was able to help you find the right truck for you. If you have any questions, just let us know. Thank you again, we appreciate your business.

May 28, 2019

very organized Mike made sure that everything was taken care of with parts and service before we finished the deal. He then delivered it to our place of business wit More

by dkemna1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review for Mike and our dealership. We try our best to make sure our customers leave here happy. And we are happy that you liked our personalized service of having it delivered to your business. Thanks again! We are here if you have any questions.

May 28, 2019

Buying my first vehicle Ben made it very easy for me to make the big decision of buy my first vehicle. I originally went to just look at the Dodge Durango but I ended up leav More

by Sydney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Ben McGrail
May 29, 2019 -

Joe Machens Capital City Ford responded

Hi Sydney, Congratulations on the purchase of your Dream Car! The first time buying process can be stressful. We are very pleased to hear Ben was able to help you through it. Let us know if you have any questions, we are here to help. Thank you !

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