Joe Machens Capital City Ford

Great deal on new Edge Our salesman Jordan Fields went above and beyond to find us a great deal on a car that made us happy! We were pleasantly surprised by his efforts. Our salesman Jordan Fields went above and beyond to find us a great deal on a car that made us happy! We were pleasantly surprised by his efforts. More

Power steering lines replaced We got an estimate for the work & the work was completed on time. We even got to use their repair coupon that they had out. Thanks! We got an estimate for the work & the work was completed on time. We even got to use their repair coupon that they had out. Thanks! More

The overall experience was good. However, the post manufacturing Prep work left a little to be desired. There was masking tape left on the sliding glass window in the rear, and clea However, the post manufacturing Prep work left a little to be desired. There was masking tape left on the sliding glass window in the rear, and cleaning spray that was not wiped up and left marks. Only provided two license plate screws I had to go purchase my own. I’m having it detailed to correct the discrepancies. More

Bo, was great to work with I was very Happy with Bo, he took the time to make sure that we covered all my questions on the vehicle before we signed the contract. The only thing I was very Happy with Bo, he took the time to make sure that we covered all my questions on the vehicle before we signed the contract. The only thing that needs to be changed is the Sales managers need to work as a team. We had way to many problems with the final agreement. More

Great car buying experience I stopped in to Joe Machens Ford after putting off car buying for quite awhile because its typically not a pleasant experience. But the sales person a I stopped in to Joe Machens Ford after putting off car buying for quite awhile because its typically not a pleasant experience. But the sales person and finance person made the experience enjoyable. They were very informative and treated me with respect. They didn’t pressure me and listened to what I was looking for. The dealership has a pleasant waiting area. More

Amazing!!! Doug Keeler was an amazing sales person. He worked so hard for us and provided excellent service. We only use Doug for all of our car needs. Bradley Doug Keeler was an amazing sales person. He worked so hard for us and provided excellent service. We only use Doug for all of our car needs. Bradley Kellerman was a great finance guy to work with as well. More

Awesome experience, unparalleled service, great price Let’s face it, nobody likes car shopping. Having to deal with high pressure sales people and pushy managers just stinks. Good news is, you don’t have Let’s face it, nobody likes car shopping. Having to deal with high pressure sales people and pushy managers just stinks. Good news is, you don’t have to suffer through that. Doug “Flex” Keeler treated us like family. He made sure we were comfortable. He was patient with us having to deal with our children. He was honest when talking about money, and he NEVER ONCE tried to push us to move one way or another. In fact, nobody did. It made for a fantastic experience buying our first truck. Doug and all the team at Joe Machens in Jefferson City took great care of my family and I. Save yourself the headache and frustration of car shopping with other dealers and sales people next time and go to Machens and ask for Doug. You won’t regret it! Oh, and I almost forgot the most important part, the smokin deal we got. We are more than satisfied. It’s nice to walk away and not feel one bit of buyers remorse. More

Amazing service. Everyone was helpful and so much fun! I have bought many cars in my life and I have never been more pleased with everyone at Joe Machens Capital City Ford. Harlee and John went above and b I have bought many cars in my life and I have never been more pleased with everyone at Joe Machens Capital City Ford. Harlee and John went above and beyond to find just the car I wanted. Harlee then stayed 2 hours after closing to walk me all the way through my process to show me how to use my car and set it up. Derek was fun and very knowledgeable to help me through my financing. Everyone helped to get me in a new car. I laughed and enjoyed every moment buying my car. Thank you all!! More

New Car All involved did a great job I reccomend anyone needing a car go to Joe Machens this is my second car and all can say is great place to deal with All involved did a great job I reccomend anyone needing a car go to Joe Machens this is my second car and all can say is great place to deal with More

Fair, Honest & Courteous Stopped in for an oil change and they discovered another problem. They didn’t have to tell me about it and although it was covered by warranty, they Stopped in for an oil change and they discovered another problem. They didn’t have to tell me about it and although it was covered by warranty, they still pointed it out to help preserve my vehicle. More