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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,352 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,352 reviews

June 03, 2019

thanks from mike I love my truck and and thank u for taking ur time and helping me find a truck everyone was polite and helpful love my new truck More

by F1uffyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2019 -

Joe Machens Capital City Ford responded

We are very pleased to hear you "love your new truck"! That is how we want all our customers to feel after purchasing a car, truck or SUV from us. Thanks for your great review, we "Love It"! Let us know if you have any questions, we'll be glad to help!

June 03, 2019

Great experience Great selection and staff. A painless transition from searching to purchase. Ben was easy to work with and very knowledgeable. Thank you to all involv More

by jnthnschnur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Ben McGrail, Billy Underwood
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Ben was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 02, 2019

Friendly service Jerad Miller was great when trading our car in for a mini van. He was very knowledge about our options. We had our kids with us and he made the proces More

by Kidsmademedoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new mini van! We are very happy with your 5 star rating and kind words for Jerad. Thank you for choosing our dealership, we really appreciate your business!

June 01, 2019

Best Group of People Around Doug and the team were welcoming and enthusiastic to assist me in my trade in needs! Doug worked hard along with Travis to find a solution that truly More

by HMartin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Bradley Kellerman, Travis Dometrorch
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Doug, Travis and the team were able to help you get the vehicle you wanted. We value all our customers and work with each and everyone to give them the best deal possible. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 01, 2019

Great service! I loved working with the guys at Joe machens cap city Ford! This is the 4th car me and my boyfriend have bought through them and have never had an iss More

by Brit Hopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Travis Dometrorch, Shawn Wagner
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our repeat customers! Thank you so much for the 5 star review, Brit! We very much appreciate your loyalty and your business! We hope to see you when you go to buy your 5th car.! Until then, stop in or call if you have any questions, we'll be glad to help out.

June 01, 2019

Easy peazy, stress free! The flood waters didn't stop this chic from taking the long way around! With the help of some totally awesome guys I was able to find the decked out r More

by Chrisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Travis Dometrorch, Derek Bertles
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Hey Chisha! We loved your review! Can't let flood waters get in the way of someone determined to get a new ride! Thanks for the great review of our "totally awesome guys" - Travis, Cody and Derrick! We agree with you. Let us know if you need anything else, or have any questions. We'll be glad to help! Thanks for your business, we really do appreciate it.

June 01, 2019

Excellent Randy was wonderful. Truly he was a blessing from God, honest and down to earth. He made purchasing a vehicle a fun experience and kept the atmosphere More

by billybrown302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Hi Billy, Thank you so much for the great review! We are very happy that Randy Wells was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 01, 2019

Top Quality dealer with very competitive pricing They have a professional attitude and are willing to work out a deal that works for you, they were patient with me and not to pushy. Better than any d More

by Wrk hrd, pla hrd, D.Ramer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Fields
Jun 04, 2019 -

Joe Machens Capital City Ford responded

What a great review for us! We loved this:"Better than any dealer I've done business with so far! " Thank you so much, we really appreciate you choosing our dealership. Let us know if you need anything else. Safe Travels!

June 01, 2019

Joe Herx is great to work with , no pressure, so helpful and accommodating without being overbearing or pushy. No wonder he’s been a top salesperson 54 years!! I wouldn’t work with More

by Zeehallz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Schmitz, Matt Wilde, Billy Underwood
Jun 04, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Joe Herx was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 01, 2019

Scott Jackson Scott and Billy went over and beyond our expectations.They let us keep the car overnight to make sure it was the one we wanted. Not only that they rea More

by Nicole12$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Billy Underwood, Derek Bertles
Jun 04, 2019 -

Joe Machens Capital City Ford responded

What a great review for Scott and Bill! Thank you, we really appreciate it. Very glad that you felt they went "over and beyond" your expectations. We love when our customers feel that way. Congratulations on the purchase of your new car! Let us know if you have any questions. Thank you!

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