Back

Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,352 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Contact Dealership

807 Southwest Blvd

Jefferson City, MO

65109

Directions

By Type

Showing 7,352 reviews

June 09, 2019

Amazing experience John customized my fiancé’s and I’s experience so well! He understood what we were wanting to spend on a car and allowed us to meet that budget! He ex More

by Ashgir42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your first car! How exciting! It's great to hear that John Lange "exceeded your expectations". John goes out of his way to make sure our customers are happy when they leave our dealership. If you have any questions, just give us a call and we'll be glad to help out. Thank You, we really appreciate your business!

June 09, 2019

We were happy with our buying experience. We appreciated the friendly, professional sales staff at the dealership. We were able to see several different models before we made our choice. Thank More

by sandy33
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerad Miller
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Hi Sandy, Thank you for the 5 star review! And congrats on the purchase of your new vehicle. Give us a call or stop in if you have any questions, we'll be glad to help out. Safe Travels!

June 08, 2019

nice and easy This was the second F150 I bought from Joe Machens in JC. Same experience both times. Seamless effortless purchase. Saved a trip to Columbia which More

by Tony S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Shawn Wagner, Jacob Thomas
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more that repeat customers! Thank you for the great review and your loyalty to our dealership. Safe travels in your new Ford F-150! We are here if you have any questions. Thanks again!

June 07, 2019

An INCREDIBLE EXPERIENCE with Amazing Professionals! There aren't enough kind words to express how AMAZING our experience was with our recent purchase from Douglas Keeler! From the moment we started our More

by MiloandDenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler, Dustin Prenger
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Wow! What a fabulous review for Doug and our team here at Joe Machens Capital City Ford! Customer Service is our #1 goal, we are really happy to hear that you felt we achieved this goal. Thank you so much, we really appreciate your business. If you have any questions at all, stop in or give us a call! We'll be glad to help out. Thank you again!!!

June 07, 2019

Trying frustrating in the ok With the exception of Joe Herz the other staff we worked with was good. Joe Herz needs to be fired, he almost cost the sale. More

by Diamondd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Herx
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Peterson, Steve Joplin, Robert Relford, Derek Bertles
Jun 11, 2019 -

Joe Machens Capital City Ford responded

I am very sorry that you did not have a good experience at our dealership. I'm forwarding your review to our General Manager and ask that someone reach out to you to get more information. Again, our apologies.

June 07, 2019

Great people!!! Jerad was great! He reall6 made buting a pleasure with no undo pressure and listened to exactly what i was looking for and was very accommodating. Wou More

by JoshW0351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Thanks, Josh, for the 5 Star review and kind words for Jerad. He really does go out of his way to make sure all his customers are well taken care of. Congratulations on the purchase of your new vehicle! Thank you for your business, we really do appreciate it.

June 07, 2019

BartRacerMillard3 Jerad Miller was very helpful in finding me my new car. He went above and beyond to answer questions, was very knowledgeable, and did a great job from More

by bartmillard3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new car, Bart! Very happy to hear Jerad was able to help you find the right car for you. Stop in or give us a call if you have any questions, we'll be glad to help out. Thanks again!

June 06, 2019

Fast easy and fun Jerad was awesome we walked in and he made us feel right at home. He talked to us more like friends rather than just trying to sell us something. I More

by Tracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jun 06, 2019 -

Joe Machens Capital City Ford responded

HI Tracie, Thank you for the great review and for the kind words for Jerad. He really does his best in making sure his customers are taken care of. If you have any questions, just let him know. We hope to see you again!

June 06, 2019

Too crowded! Since they have moved the Quick Change service over to the regular service bay, this place is too busy! They need a separate facility for Quick Chang More

by DENINE.COFFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Hulsey
Jun 07, 2019 -

Joe Machens Capital City Ford responded

Hello Denine, We are glad to hear that you think out staff is "as awesome as ever". Thank you for those kind words. I am forwarding your comments to our General Manager to make sure he is aware of the issues you encountered when coming in for an oil change. We do apologize for the inconvenience.

June 06, 2019

Excellent experience working with Randy. Randy was great to work with in locating the vehicle we wanted at another dealership. His expertise and willingness to work with us in getting the bes More

by priscillaandjohn
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jun 07, 2019 -

Joe Machens Capital City Ford responded

Thank you for the great review and kind words for Randy Wells! He always does his best to make sure our customers get the best deals possible and leave here happy. Please let us know if you have any questions, we'll be glad to help. Thank you for your business!

...
415
...