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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,352 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,353 reviews

June 13, 2019

Great Treated fairly and great customer service. Went above and beyond to ensure a good experience. Everyone at dealership was so friendly. I will be back t More

by megtyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner, Billy Underwood, Derek Bertles
Jun 13, 2019 -

Joe Machens Capital City Ford responded

Hi Meg, Thank you for the 5 Star rating! Your business is important to us and we appreciate you taking the time to let us know how we are doing. If you ever have any questions feel free to contact us. See again when you bring your vehicle in for service!

June 13, 2019

Excellent Buying Experience! Jerad was great to work with. He patiently assisted me whie I tried out over ten different vehicles. He was so easy to work with allowing me to keep t More

by Dorimulder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jun 13, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Jerad was able to help you get the car you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 13, 2019

Above and beyond They went the extra mile to gain my business and trust! I would recommend them to anyone looking for a new or used c they went the extra mile to gain More

by Bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Dometrorch, Mackenzie Short
Jun 13, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star rating and great review for Mackenzie! We think she's awesome, too! Your business is important to us and we appreciate you taking the time to let us know how we are doing. If you ever have any questions feel free to contact us.

June 12, 2019

Mackenzie was super nice and easy going. She was not pushy at all. She was very easy to work with she continuously checked on us and made sure we were doing oka More

by 19PetersS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Short, Derek Bertles
Jun 13, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and very nice words for Mackenzie, we really appreciate it! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 11, 2019

Great Experience We had a great experience at Joe Machens Ford. Jerad Miller was super helpful and easy to work with. And Matt Wilde in Finance made it simple. More

by mlmertens
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and great review for Jerad and Matt. Congratulations on the purchase of your new vehicle. Let us know if you have any questions, we'll be glad to help out. Thanks again, we really do appreciate your business.

June 11, 2019

Great Customer Service Fantastic customer service. We live about 2 hours away and they waited for us to get there to show us the car. Cody Byers was the consultant we were w More

by GiGi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Hi Gigi, Thank you for the great review for Cody Byers and our team here at Joe Machens Capital City Ford! We are really glad to here that everything went well. Congratulations on the purchase of your new vehicle. Safe Travels! And if you have any questions, stop in or just give us a call. Thanks again!

June 11, 2019

Randy Wells— salesman or human? I had a quick, easy and unforgettable experience at Capital City Ford. Randy had me all set up and ready to go before I even got to the dealership!! I More

by Breeeezy(:
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells, Travis Dometrorch
Jun 13, 2019 -

Joe Machens Capital City Ford responded

Congratulations on your "new ride"! Thank you for the great review for Randy and the rest of our team, we really appreciate it. Let us know if you have any questions, we'll be glad to help out. Thanks again!

June 10, 2019

Very helpful! I came to look at a used vehicle I had found on the internet, but I ended up buying a different unit based on my needs. It was a really good fit for m More

by stan19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Darnell Thomas
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Hi Stan, Thank you for the 5 star review for Darnell, Bard and our Capital City Ford team! Congratulations on the purchase of new vehicle, we are glad Darnell was able to help your find the right one for you. Stop in or give us a call if you have any questions. Thanks again!

June 10, 2019

Positive Buying Experience We appreciated friendly, professional staff who worked to accommodate our needs and were never pushy. We provided John with the vehicles we were inter More

by Eowyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Derek Bertles
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Great to hear you had a "positive buying experience"! Thank you so much for the great review and kind words for John Lange. Congratulations on the purchase of your new car! We are very appreciative that you chose our dealership. Stop in any time or give a call if you have any questions! Thank you for your business.

June 10, 2019

sweet nice place well treated by all, salesman was very nice and even introduced us to his family when they showed up. nice truck would come here again. More

by dakota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Cody Byers
Jun 11, 2019 -

Joe Machens Capital City Ford responded

Thanks for the great review! And, thanks for the kind words for Cody, he really likes working with our customers. Stop in any time, or give us a call if you have any questions. Hope to see you again!

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