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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,354 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,354 reviews

June 21, 2019

Awesome Cody was so friendly and helpful to us. I explained what I wanted to do and he made it happen. He answered all of our questions. We bought two new car More

by Sherry miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Jun 21, 2019 -

Joe Machens Capital City Ford responded

Hi Sherry, Congratulations on the purchase of your two new cars from us! And the very nice words for Cody Byers and his excellent customer service. Please feel free to contact us anytime if you have any questions. Thanks again, we really appreciate your business!

June 21, 2019

Jeep Renegade I absolutely love my new Jeep! Jerad did an awesome job making sure I got what I wanted, and the car was brought in from another dealership. I love it More

by Painter1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Derek Bertles
Jun 24, 2019 -

Joe Machens Capital City Ford responded

Thank you for the great review for Jerad and our dealership. We love that you "love my new Jeep"! Nothing better than knowing our customers left here happy! We are here for you if you have any questions! Safe travels in your new Jeep!

June 20, 2019

Shelly Davis This was our first experience buying from Joe Machens and the truck we wanted was in Columbia so first Jerad Miller had to go through them to get it h More

by sdavis6074
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Jerad Miller
Jun 20, 2019 -

Joe Machens Capital City Ford responded

Hello Shelly, Thank you for the 5 star review and kind words for Jerad Miller. We also very much appreciate your kind words for Brad Kellerman, we'll let him know. Please let us know if there is anything else we can do to help. Thank you again.

June 20, 2019

Friendly people My husband and I live about 2hours from the dealership. We had my husband’s sister go to test drive it since she lives in Jefferson City. When she tol More

by Ann
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Kellerman
Jun 21, 2019 -

Joe Machens Capital City Ford responded

Hi Ann, Thank you so much for the great review! We are very happy that Mike Rogers suggested your sister take it with her for the night. He goes out of his way to take care of his customers! And, we are happy that you liked it, too! . Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 19, 2019

As if it were their own. This is the 5th vehicle we have bought from Joe Machens Cap City through Douglas Keeler. This was for our daughter turning 16. He knew what I needed More

by stalbot0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
Jun 19, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our loyal customers returning to purchase another vehicle from our dealership! Thank you for the great review and kind words for Douglas Keeler, we do appreciate it. If you or your daughter have any questions, please don't hesitate to ask! Thank you again, we very much appreciate your business!

June 18, 2019

Well to work with Went to just browse around and found something I liked. Jerad Miller was my sales person. He help me to get payments that worked with my budget. He wa More

by Joyfuljoyous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Kellerman, Jerad Miller
Jun 18, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and kind words for Jerad! We are happy to hear Jerad was able to help you with the purchase of your new vehicle! Great to know that you "love" it! Let us know if you have any questions or need anything else, Thanks again and Safe Travels!

June 18, 2019

Good service The staff and technicians at Joe Machens are exceptional. I had my oil changed and a tire rotation, and, as usual, everything went wonderfully. I have More

by LIBS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Tom - technicians. Super guys!!!
Jun 18, 2019 -

Joe Machens Capital City Ford responded

We appreciate you taking the time to let us know how Keith, Tom and our Service Team is doing! They are an "exceptional" team. Hopefully, the issue you are having will be able to be isolated soon and we can repair it, we understand how frustrating that can be. Let us know, we are here to help. Give us a call if you have any questions.

June 18, 2019

Oil change Told me it would be an hour.. but was done in about 30! Steve was super awesome and helpful. Quick, friendly, speedy service! Very happy with it More

by HRS8940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Joplin
Jun 19, 2019 -

Joe Machens Capital City Ford responded

Thank you for your trust in our service team! We are very proud of them, and the job the do. We appreciate the kind feedback.

June 18, 2019

New car purchase Great experiance, quality products and good pricing. Mike Rodgers was great to work with. The office staff was also great. Very friendly and knowledga More

by brucelehmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Joe Machens Capital City Ford responded

Hi Bruce, Thank you so much for the great review! We are very happy that Mike Rogers was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

June 18, 2019

Simplicity at its best. It was nice being able to pick what I wanted and get a deal done prior coming to the dealership to make it a simple purchase. More

by bkwatkins05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
Jun 19, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that we were able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

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