Joe Machens Capital City Ford

Team Environment I had been communicating with Harlee via text (my preferred method) and and she answered all of my questions quickly. Once I arrived to test drive the I had been communicating with Harlee via text (my preferred method) and and she answered all of my questions quickly. Once I arrived to test drive the car, they had it waiting for me and John was there to help me because Harlee was tied up with customers. The chief finance officer was also really helpful and answered all of my questions. I was really happy with my service and hope that the car turns out to be just as great of an experience! More

Ford F-150 Service Excellent customer service. Very convenient for me to drop-off the vehicle the night before. Great communication with status updates. Very satisfie Excellent customer service. Very convenient for me to drop-off the vehicle the night before. Great communication with status updates. Very satisfied! I’m a repeat customer for sales and service at this dealership. More

Purchase of 2019 F150 Limited I have purchased many vehicles from Judy Obermeyer. She helped me with getting me the truck in an amazingly short amount of time. Brian Lorts worke I have purchased many vehicles from Judy Obermeyer. She helped me with getting me the truck in an amazingly short amount of time. Brian Lorts worked on the trade-in of my older truck Brian and Judy both came up with the final purchase price of my new truck that I was satisfied with. Matt Wilde took care of my purchase paperwork which included extended warrantee and vehicle protection contracts. He was both professional and personable. In all, I was pleased with that truck purchase. Final Grade for all: FIVE (5) STARS More

John Lange was Terrific! John sat with us and talked to us about my options; with my trade-in. Then after I purchased the car he showed me all the features and took the time John sat with us and talked to us about my options; with my trade-in. Then after I purchased the car he showed me all the features and took the time to help with any questions. He also told me that he would take care of my oil change appointments. I have owned Ford vehicles my whole life. And, John made this buying experience one of the BEST. For the longest time I only purchased from California Ford. But, John sold me on Joe Machens and their Capital City dealership. More

Great friendly service! They were very easy to work with and very helpful. Also the best price around. I drove over 100 miles just to try them and have no regrets. They were very easy to work with and very helpful. Also the best price around. I drove over 100 miles just to try them and have no regrets. More

New trucks Natsch & Company purchased and new Ford F-250 work truck with Joe Machens. Mike Rogers was our salesman and did a very good job and had very ready to Natsch & Company purchased and new Ford F-250 work truck with Joe Machens. Mike Rogers was our salesman and did a very good job and had very ready to make it a smooth process. More

Semiannual auto seevice Service advisor was ready for me when I pulled up. Took my phone information and asked if I would be waiting or needed a ride. System texted me to t Service advisor was ready for me when I pulled up. Took my phone information and asked if I would be waiting or needed a ride. System texted me to tell me what how to contact if I had any questions. 45 minutes later I was on my way. More

Excellent Needed to trade in my car and went to Joe Machens to see John Lange . He is very pleasant to deal with and I highly recommend. The whole process was Needed to trade in my car and went to Joe Machens to see John Lange . He is very pleasant to deal with and I highly recommend. The whole process was much quicker than I anticipated and each process was painless. More

Great Experience We had a great experience with Joe Machens Ford. Not only do we love our new Lincoln Navigator but the customer service was amazing!!! They went above We had a great experience with Joe Machens Ford. Not only do we love our new Lincoln Navigator but the customer service was amazing!!! They went above and beyond to make us happy. Thanks Scott Jackson!!!! More

Truck purchase was excellent as usual. I wanted a new truck with a bigger engine to pull a small 5th wheel camper. Bo Heavin was able to get me a new 2019 STX F-150 with a 5.0 for what I t I wanted a new truck with a bigger engine to pull a small 5th wheel camper. Bo Heavin was able to get me a new 2019 STX F-150 with a 5.0 for what I thought an XL would cost. More