Joe Machens Capital City Ford

Great customer service! Mike Rogers is always good to work with. He knows exactly what I am looking for and goes above & beyond to find the right car for me. Mike Rogers is always good to work with. He knows exactly what I am looking for and goes above & beyond to find the right car for me. More

Satisfied except they recommend new tires but don’t have th Recommend new tires but don’t have any and put information screens on 100% oil life and I can’t get it to change to another screen Recommend new tires but don’t have any and put information screens on 100% oil life and I can’t get it to change to another screen More

EASY PEASY It started with a review of the web site....saw a car listed on website...no picture but description was a "Godfather" deal...you know one you can not It started with a review of the web site....saw a car listed on website...no picture but description was a "Godfather" deal...you know one you can notta refuse...so pulled onto the lot. Darnell was already on the lot. Asked if he could help us and I told him about the internet inquiry. I said I did not get a response back on the internet, so was curious about the truck...he said it's this one right here...and pointed to one right in front of us...said another guy was coming in to look at it also so he had it pulled up front to show. Darnell was as knowledgeable about the truck as he could be coming into it cold and only driving it himself from the back lot to front lot trying out the basic stuff included in the truck. He went with us on the test drive and sold us on the truck before the other guy even arrived. Financing went quick and painless, we didn't have proof of income, basically going off our good credit report, I assume. WE got inspected and oil change while dealing with Devon Henry in finance, and we got to drive our truck home same day...in about 3.5 hours from walking onto the lot....thanks guys for all the quick work...and great deal. More

Wonderful Machens Experience!! We first submitted an online inquiry and received a quick response from Mike Rogers. We wanted to come in that evening to look at the Jeep Wrangler. H We first submitted an online inquiry and received a quick response from Mike Rogers. We wanted to come in that evening to look at the Jeep Wrangler. He rearranged his schedule to make it happen. They stayed well into the evening to get everything worked out for us and into the Jeep Wrangler. Would highly recommend Mike Rogers and all the staff at Machens. They made the buying process fun and easy experience. More

purchase of 2016 Explorer Sport I have been in the market for another Explorer and waiting for the perfect one to come up. I found this one on their website on a Friday, watched it o I have been in the market for another Explorer and waiting for the perfect one to come up. I found this one on their website on a Friday, watched it over the weekend, went in for a test drive on Monday afternoon & drove it home the same day. No pressure, just friendliness!!! More

Mike Rogers did a excellent job for us in our 2019 new F150. Mike Rogers did outstanding job for us on our F150 2019 purchase. I would highly recommend. Mike for any of your vehicle needs.. Mike will do whatever Mike Rogers did outstanding job for us on our F150 2019 purchase. I would highly recommend. Mike for any of your vehicle needs.. Mike will do whatever it takes to get you a vehicle for the best price there is. Thanks to Mike we had a very good experience buying a new truck. More

Excellent communication of the process. Angie communicated possible issues of the vehicle; we jointly agreed on the method to address them. She clearly stated what my options were during th Angie communicated possible issues of the vehicle; we jointly agreed on the method to address them. She clearly stated what my options were during the service. More

Easy and understandable The staff at Joe Machens asked me what I was looking for in a truck and what my needs were financially to make a deal happen. They took the time to l The staff at Joe Machens asked me what I was looking for in a truck and what my needs were financially to make a deal happen. They took the time to listen and were able to make it happen. They explained everything in a way that was easy to understand. More

Amazing! Brent was my man! He was so helpful. Came in to just look and I was amazed that he was able to get me my new car the same day. Brent was my man! He was so helpful. Came in to just look and I was amazed that he was able to get me my new car the same day. More

Easy and Convenient I was looking for something specific that I could not find in our area. Brent Simmons went above and beyond to locate exactly the vehicle I needed, an I was looking for something specific that I could not find in our area. Brent Simmons went above and beyond to locate exactly the vehicle I needed, and very quickly too! The process was so easy, and he even brought the car to me when I couldn't get away from work. I highly recommend working with Brent! More