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Joe Machens Capital City Ford
Jefferson City, MO
7,355 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,355 reviews
June 29, 2019
Salesman was great to work with Great service and glad I came here for a vehicle. I will be glad to refer others to Joe Machens and will send them to John. Great service and glad I came here for a vehicle. I will be glad to refer others to Joe Machens and will send them to John. More
by Jg12557
Employees Worked With
John Lange, Derek Bertles
June 28, 2019
Outfitting the family John Lange has been our go to sales rep at Joe Machens since 2012. On three occasions I’ve purchased two vehicles during a single visit. No pressure John Lange has been our go to sales rep at Joe Machens since 2012. On three occasions I’ve purchased two vehicles during a single visit. No pressure attitude and a sense of understanding of what the customer wants make him and Joe Machens our place to car shop! More
by BassMaster@#2014
Employees Worked With
Matt Wilde, John Lange, Brian Lorts, Derek Bertles
June 28, 2019
Friendly Service Bought a certified preowned vehicle, my salesman was Randy, great guy. Friendly and knowledgeable. The finance manager is an awesome guy, Matt. Worke Bought a certified preowned vehicle, my salesman was Randy, great guy. Friendly and knowledgeable. The finance manager is an awesome guy, Matt. Worked with me on getting the rate I wanted with the payments I felt comfortable with. All around awesome service. More
by neothejedi007
Employees Worked With
Matt Wilde, Randy Wells
June 28, 2019
Always top notch! As always!! Drop my Jeep off for repairs Dustin Prenger in the Service dept was more than helpful and had it ready when promised! Great People! As always!! Drop my Jeep off for repairs Dustin Prenger in the Service dept was more than helpful and had it ready when promised! Great People! More
by Kim
Verified CustomerEmployees Worked With
James wilbanks, Dustin Prenger
June 28, 2019
Car Purchase Excellent, courteous, customer service, Jerrod, Billy and Devon were extremely helpful and we appreciate the efforts they took to make purchasing the Excellent, courteous, customer service, Jerrod, Billy and Devon were extremely helpful and we appreciate the efforts they took to make purchasing the car effortless and a great buying experience. More
by Bill Nugent
Employees Worked With
Devon Henry, Jerad Miller, Billy Underwood
June 28, 2019
Great service They were super friendly and took great care of us as well as got us a good deal. Overall an amazing dealership with great sales people They were super friendly and took great care of us as well as got us a good deal. Overall an amazing dealership with great sales people More
by Jarhead73
Employees Worked With
Mackenzie Short
June 28, 2019
Great Service Again This is fifth time I have purchased a used vehicle from this dealership and Joe Herx salesman. He is easy to work with, trustworthy and pressure free This is fifth time I have purchased a used vehicle from this dealership and Joe Herx salesman. He is easy to work with, trustworthy and pressure free. He searched for a vehicle that met my needs and arranged ample time to test drive answering all my questions. I feel that I got a fair trade and deal replacing my 2010 F-150 with a 2017 model. More
by BLOCKWOOD
June 28, 2019
Oil change with services Great experience for an oil changes out in little over a hour. They also came out to the waiting room to go over all the findings of the vehicle like Great experience for an oil changes out in little over a hour. They also came out to the waiting room to go over all the findings of the vehicle like tire and brake issues. More
by robyngliss
Employees Worked With
Angie Hulsey, Darnell Thomas
June 27, 2019
Service associated with recall notice I had questions about the content of the recall notice, and the Service Advisor explained what they would be doing in regard to the notice and what wo I had questions about the content of the recall notice, and the Service Advisor explained what they would be doing in regard to the notice and what would be included in regular maintenance I had requested, oil change, etc.. Advisor was friendly and professional. More
by kevans42
Employees Worked With
Steve Joplin
June 27, 2019
Easy to work with From start to finish, this was an easy buying experience. I am very pleased with my purchase and with sales rep from the dealership. Jerad took the ti From start to finish, this was an easy buying experience. I am very pleased with my purchase and with sales rep from the dealership. Jerad took the time to answer every question. I cannot say enough great things about him! If you are purchasing a vehical, stop by and see him! More
by jeff
Employees Worked With
Jerad Miller
