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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

July 06, 2019

A friendly and easy car-buying experience. Jerad was very friendly and easy to work with. He worked to get us a good deal on the car we purchased and our trade in. The entire team at the dealer More

by Degraffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Derek Bertles
Jul 08, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and kind words for Jerad Miller, it is really appreciated. Great to hear Jerad was able to help you help you get the car you wanted, he really does take care of his customers. Let us know if you have any questions, we are here to help. Thanks again, we really appreciate your business,

July 06, 2019

Upgraded my Explorer Doug is a genuine person who wasnt just selling me a vehicle. He cared and made sure we found the right fit for our family. We have bought several veh More

by Ford-All-The-Way
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Devon Henry, Travis Dometrorch
Jul 08, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our loyal customers! Great to hear Doug took care of you again and Travis and Devon pitched in to help. Let us know if you need anything else, you know where to find us! Looking forward to seeing you again. Thank you so much for your business, it is really appreciated.

July 06, 2019

Top Notch Service Bo Heavin is a prime example of customer service. From the moment I walked into the lobby I felt comfortable and never pressured. I had both of my ch More

by Meredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Joe Machens Capital City Ford responded

Hello Meredith, Thank you for the great review Bo Heavin and his excellent customer service! We are very pleased to hear he was able to help you find the Expedition you wanted and make the whole buying process go smoothly for you. Just let Bo know if you have any questions at all, we are all here to help! Thank you again for your business, it is really appreciated.

July 06, 2019

Quick, Easy, Friendly Jerad did an amazing job finding the right vehicle for me. He was incredibly knowledgeable and personable throughout the whole experience. Anyone look More

by Jbjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jul 08, 2019 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review for Jerad Miller and for posting a photo of your new vehicle! Let us know if you have any questions, or need anything else. We appreciate your recommendation!

July 06, 2019

Fabtastic. Cody helped me find a new car within only a few hours and helped me stay within my price range. This was a great experience and helped make sure I did More

by ROBERT8424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Derek Bertles
Jul 08, 2019 -

Joe Machens Capital City Ford responded

Hi Robert, Thank you so much for the great review! We are very happy that Cody was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 05, 2019

Always top notch! Dropped my truck off in the service department for a routine service. All the service was completed and ready for me to pickup by lunch. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Ponder, Steven Paul
Jul 08, 2019 -

Joe Machens Capital City Ford responded

Hi Kim, Thank you for the 5 Star review for our Service Dept, it is really appreciated! Let us know if you have any questions, we are here to help.

July 04, 2019

They are great!!! They are so awesome !! Got me in the car the same day!! I def recommend anybody to Darnell !!!!!! Good dude he want stir you wrong More

by Micah
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas
Jul 05, 2019 -

Joe Machens Capital City Ford responded

Hi Micah Thank you so much for the great review! We are very happy that Darnell Thomas was able to help you get the car you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 04, 2019

Wouldn't have changed a thing They have the most helpful people all around! Especially John, who I worked with directly the most. They're very generous and all around good people. More

by Smonty99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange
Jul 05, 2019 -

Joe Machens Capital City Ford responded

Well, it just doesn't get better than this review! It is really appreciated. We are happy to hear you enjoyed the experience, We try our best to make sure all our customers leave here happy. Let us know if you have any questions, we are here to help.

July 03, 2019

Excellent customer service and outstanding service. I have consistently received excellent service. I trust their work and if anything is messed up I feel confident that they will fix it. Their shuttle More

by Chel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis from the Service Dept., Travis Dometrorch
Jul 05, 2019 -

Joe Machens Capital City Ford responded

Thank you for taking the time to write this fantastic review!! Our Service team works very hard to ensure each of our customers are satisfied with their overall experience. Our extra services like the Shuttle is our way of saying Thank You! We look forward to working with you again.

July 03, 2019

AMAZING Worked so hard and made the process easy and stress free. Flex made the purchasing and trade work like magic! Could not have asked more from this team More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Travis Dometrorch, Derek Bertles
Jul 05, 2019 -

Joe Machens Capital City Ford responded

Hi Faith, Thank you so much for the great review! We are very happy that our team was able to help you get exactly what you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

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