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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

July 10, 2019

Greatest experience! Randy and Matt are the greatest!! They helped me get into a vehicle and then when I realized at the last minute that the vehicle picked would not make More

by jerdan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
Jul 12, 2019 -

Joe Machens Capital City Ford responded

Wow! What a great review for Randy and Matt in helping you get the right vehicle! Especially one that can handle your driveway! Thank you so much for choosing our dealership, we really appreciate your business!

July 10, 2019

Mike Rogers Mike was very helpful in finding the right vehicle for me. Mike was easy to work with and made the process of buying a car satisfying. More

by Brittany93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Joe Machens Capital City Ford responded

Thank you, Brittany, for the kind words for Mike Rogers! Great to hear he was able to help you find the car you wanted and make the whole process and easy one for you. Stop in or give us a call if you have any questions! Thanks again!

July 10, 2019

Awesome!!! This has to be the best car buying experience I have ever had. Jerad was so good and easy to work with. Answered all our questions before and after More

by sdcooper99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Jerad Miller
Jul 12, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 Star review and kind words for Jerad Miller on making this the "best car buying experience" you have ever had! Let us know if you have any questions, we are here to help. Thanks again, we appreciate your business!

July 10, 2019

Less stress when only one sales manager available! First, I appreciate how the dealership leaves most of the cars unlocked so that you can go sit in them during off hours to get a feel for a vehicle wi More

by C-MaxEnergi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Wagner, Derek Bertles
Jul 10, 2019 -

Joe Machens Capital City Ford responded

Thank you for taking the time to leave a review for us. We do try to make all our customers comfortable when they come in to look for a vehicle. We appreciate your comments and we believe there is always room for improvement. Thank you for the kind words for Shawn Wagner and we are pleased to know this visit was a more positive one for you.

July 09, 2019

It was a great experience They are a very awsome group very helpful an will go out of there way to help you an put you in a good reliable vehicle. Me an my family are very gea More

by Jenningsbjj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herschel White
Jul 09, 2019 -

Joe Machens Capital City Ford responded

Welcome to the Joe Machens Capital City Ford family! We are very happy that Herschel White was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 09, 2019

Very helpful They did a great job working with me and my family to get the cars we wanted and got the payments to fit our budgets. Highly recommend them, make sure More

by Brandon95Carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fields
Jul 10, 2019 -

Joe Machens Capital City Ford responded

Thanks for the 5 star review, Brandon, and recommendation for Brandon! Very much appreciated. Let us know if you have any questions, we are here to help.

July 09, 2019

They found what I wanted It took me some time to pinpoint what I wanted, but after trying a few different cars, I refined my criteria, and they soon located a great car for me More

by DebbieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Shawn Wagner, Billy Underwood
Jul 09, 2019 -

Joe Machens Capital City Ford responded

Hi Debbie, Thank you so much for the great review! It's great to hear Shawn, Matt and Billy were able to help you find the "great car" you were looking for. Congratulations! Let us know if you have any questions, we are here to help.

July 09, 2019

“Dem cool mon!... “, said the Jamaican. Excellent service!.. Very nice and friendly staff who looks out for your best interest; so you leave with the quality vehicle you need. In a hurry? Y More

by Vaunomedz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fields
Jul 09, 2019 -

Joe Machens Capital City Ford responded

Great review! Love the "Dem cool mon!" Thanks so much for taking the time to let us know how we are doing. We do appreciate it!

July 08, 2019

Low pressure Our salesman Jordan was awesome. It was a low pressure, easy going experience. A small hiccup during the financing portion but they came through with More

by Donna63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fields
Jul 09, 2019 -

Joe Machens Capital City Ford responded

We are very pleased to hear Jordan was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 08, 2019

Easy buying process. Process was easy, no haggling over price. Bo worked to get us a great deal. Devon was awesome in finance was able to get us everything we needed. More

by JMOORE1323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Jacob Thomas
Jul 09, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Bo Heavin and Devon Henry were able to help you get the deal you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

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