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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

July 16, 2019

Great!! The employees at this dealership are very personable. However, Jerad Miller stands out from all the rest!! I recommend asking for him if you are looki More

by SHELLIEMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Jacob Thomas, Derek Bertles
Jul 17, 2019 -

Joe Machens Capital City Ford responded

Hi Shellie, Thank you so much for the great review for Jerad Miller, we do appreciate it! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 16, 2019

Great Experience Randy Wells was very helpful to us and made the whole experience easy less stressful! He was great to work with. Hope we can continue working with him More

by mollyjturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
Jul 17, 2019 -

Joe Machens Capital City Ford responded

Hello Molly, Thank you for the 5 star review for Randy Wells! You certainly can continue to work with him - anytime! With his knowledge and experience in the auto industry, he knows how to help our customers through the buying process with ease. Thanks for taking the time to let us know, we do appreciate your business!

July 16, 2019

Stow summary Very easy buying process. Felt comfortable all the way through. Will recommend Scott Jackson to others. This is my third sales experience, and each on More

by ckstow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Scott Jackson, Jacob Thomas
Jul 17, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for your customer loyalty, we really appreciate it. And Thank you for the kind words for Scott, it's great to hear he made this an easy buying process for you. Stop in or give us a call if you have any questions!

July 15, 2019

Great and friendly! Darnell was super friendly and listened to what we wanted in a vehicle and found one that worked for us! He was very easy to work with and we were sat More

by Even
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Darnell Thomas
Jul 15, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Darnell Thomas was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 13, 2019

Beautiful Jerad was wonderful to work with today! We have been loyal customers for over 20 years. Kudos to Tom Stegeman as well. I’m sure we will love our new More

by debra.trybula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Henry, Jerad Miller
Jul 15, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than our loyal customers! And Thank You for the kind words for Jerad Miller and our General Manager, Tom Stegeman! Congratulations on your new Ford Expeditions!! We sure do appreciate your loyalty and business!

July 13, 2019

Excellent service I had a great experience and my salesman was very knowledgeable and kind. He worked with us, was patient, and answered all of our questions. More

by Jayme0510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jul 15, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Cody was able to get all the information you needed. Buying a vehicle can be overwhelming, but Cody knows how to get you through it all! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 12, 2019

"Great expereince buying" Worked with John Lange he was very helpful and helped me find what I was looking for even having to go out of state to bring in my 2019 Ford 250 which More

by Weider,Joe66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Brian Lorts
Jul 15, 2019 -

Joe Machens Capital City Ford responded

Hi Joe, Thank you so much for the great review! We are very happy that John Lange was able to help you get the 2019 F-250 you wanted. Great to hear you and your wife "just love" it! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 11, 2019

Fast, friendly, and professional Everyone worked with us to make our purchase a fantastic experience! Cody made sure from the moment I walked onto the lot that we were taken care of a More

by CjCunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Devon Henry, Travis Peterson
Jul 12, 2019 -

Joe Machens Capital City Ford responded

Hi CJ, Thank you so much for the great review! We are very happy that Cody, Devon and Travis were able to help you get the car you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 10, 2019

Great car buying experience! Mike Rogers did a fantastic job with the process. Would highly recommend Mike and Joe Machens to anyone looking to purchase a new or used Ford vehicl More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jul 10, 2019 -

Joe Machens Capital City Ford responded

Hi Doug, Thank you so much for your 5 star rating, and kind words about working with Mike Rogers. We are pleased Mike was able to help you find the vehicle you wanted and make the process and easy one! Please do not hesitate to reach out to us in the future. Best wishes with your new vehicle

July 10, 2019

Amazing and awesome.......thank you Harlee!!! I was very impressed with the service I received from Harlee and Devon. They went above and beyond by staying late and finding me the perfect deal!! More

by sthorne19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Harlee Kempker
Jul 12, 2019 -

Joe Machens Capital City Ford responded

We love hearing from our customers about their "amazing and awesome" experience at our dealership! Thanks for the kind words for Devon and Harlee, we are very happy to hear they were able to help you find the "perfect deal"! Thank you, we appreciate your business!

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