Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,356 reviews
July 20, 2019
Great experience Bradley and Derek did a great job of working with us to purchase our new vehicle! We couldn't be more pleased! Everyone at the dealership was super Bradley and Derek did a great job of working with us to purchase our new vehicle! We couldn't be more pleased! Everyone at the dealership was super friendly. More
by brauerclan5
Employees Worked With
Bradley Kellerman, Derek Bertles
July 19, 2019
STAFF WAS PLESANT ALL THE STAFF THAT I MET WERE VERY NICE AND WILLING TO WORK WITH ME TO ACHIEVE OUR GOAL. I WOULD NOT HESITATE FOR A SECOND TO DO BUSINESS WITH THEM A ALL THE STAFF THAT I MET WERE VERY NICE AND WILLING TO WORK WITH ME TO ACHIEVE OUR GOAL. I WOULD NOT HESITATE FOR A SECOND TO DO BUSINESS WITH THEM AGAIN. More
by speaks1934
Employees Worked With
Bradley Kellerman
July 19, 2019
Thanks Michael! Traded in my F-150 truck and got a Ford Edge. Mike had his team work up a great deal and my car delivered to Kansas City. Thanks Mike and the Machen Traded in my F-150 truck and got a Ford Edge. Mike had his team work up a great deal and my car delivered to Kansas City. Thanks Mike and the Machens team for a great experience! More
by hcsader5
July 19, 2019
service maintance staff was good, not much parking, went to dealership to make appointment, tried calling to make appointment people on phone not the greatest. Actual s staff was good, not much parking, went to dealership to make appointment, tried calling to make appointment people on phone not the greatest. Actual service people much better and faster. More
by jimmaryjo
Verified CustomerEmployees Worked With
Angie Hulsey, Dustin Prenger
July 19, 2019
Good experience Bo was awesome to work with. He was friendly and really listened to what i wanted. Will recommend him to friends and family in the future Thanks Bo Bo was awesome to work with. He was friendly and really listened to what i wanted. Will recommend him to friends and family in the future Thanks Bo More
by McDonalds
Employees Worked With
July 19, 2019
It truly was car buying made easy The staff went above and beyond to get us into the car that we wanted at a price we could afford. Jerad was able to get us a great deal on a great car The staff went above and beyond to get us into the car that we wanted at a price we could afford. Jerad was able to get us a great deal on a great car! We will definitely be back! More
by Jimferg
Employees Worked With
Devon Henry, Jerad Miller
July 19, 2019
Fast and easy Easy smooth transaction. Done in around an hour. Bradley was very helpful. We knew the car we wanted and already had financing taken care of. Easy smooth transaction. Done in around an hour. Bradley was very helpful. We knew the car we wanted and already had financing taken care of. More
by Jim 6320
Employees Worked With
Bradley Kellerman, Derek Bertles
July 18, 2019
Outstanding Salesperson! Thumbs Up Dealership! From the time we entered the door, we were taken care of. I’ve bought two cars in 90 days from Darnell and this dealership. From the time we entered the door, we were taken care of. I’ve bought two cars in 90 days from Darnell and this dealership. More
by Jackie
Employees Worked With
Darnell Thomas
July 18, 2019
Always a Great Truck Buying Experience The team at Joe Machens in Jefferson City has been amazing, yet again! Jerad, Scott, Jacob, Devon, and Matt were the team members that helped us find The team at Joe Machens in Jefferson City has been amazing, yet again! Jerad, Scott, Jacob, Devon, and Matt were the team members that helped us find a truck that matched our needs. The guys were extremely helpful and professional throughout the process. Thank you all! More
by Jessica Hendrickson
Employees Worked With
Matt Wilde, Scott Jackson, Devon Henry, Jerad Miller, Jacob Thomas
July 18, 2019
It was the greatest! I didn't know you all had moved but everyone around were so nice to show me the way! All of your employees go over and above in friendliness and help I didn't know you all had moved but everyone around were so nice to show me the way! All of your employees go over and above in friendliness and helpfulness. More
by Purcell.ruth
Employees Worked With
Steve Joplin
