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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

July 27, 2019

Amazing Experience!!! Thank you Capital City Ford! The moment we pulled in to Capitol City Ford we were greeted with a friendly smile and a wave! We came to look at a 2016 Honda CRV. *(we had tried to More

by SpenserCrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Mackenzie Short
Jul 29, 2019 -

Joe Machens Capital City Ford responded

Hi Spenser, Thank you so much for the great review! We are very happy that Mackenzie was able to help you get the Honda CR-V you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 26, 2019

07 F-150 Jerad did a fantastic job and was very great to work with. Great process all around. Highly recommend going to see him if interested in a vehicle. More

by Jggorman91
Recommend Dealer
Yes
Employees Worked With
Jerad Miller, Derek Bertles
Jul 29, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Jerad was able to help you get the vehicle you wanted. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 26, 2019

Looking for a car online I was looking for a used Toyota Highlander or a Honda Pilot. I had a trade in as well. I tried our local Toyota dealer but it is still closed for repa More

by Golfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager was nice. Don’t remember his name., Matt Wilde, Douglas Keeler
Jul 29, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review! We are very happy that Doug Keeler and our team were able to help you get the Honda Pilot. Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business.

July 25, 2019

Friendly service, needs IT improvements Good, friendly service, going above and beyond in some instances. They were having IT problems when we were ready for the finance part. We waited for More

by Mkf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Jacob Thomas
Jul 25, 2019 -

Joe Machens Capital City Ford responded

Thank you for the nice review for Bo Heavin and our sales team. We do apologize for the inconvenience of having to wait for our IT issue to be fixed. We know how annoying it can be to not have things go smoothly, thank you for your patience. And, please know that we do appreciate your business. Let us know if there is anything else we can do or if you have any questions. Again, our apologies for the long wait time.

July 25, 2019

Great experience again! Mike Rogers continues to plan for our company’s growth and fleet car needs! Matt Wilde is also instrumental in this process! Thanks for your conti More

by lauralaune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jul 26, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for the great review, Laura! Great to hear Mike Wilde was able to help you with your fleet management. Let us know if you need anything else or have any questions. Thank you for your continued business.

July 25, 2019

Fantastic service, courteous and friendly! Cody Byers researched diligently and found the exact F250 truck we wanted in West Virginia! He had it delivered a few days after sending pics and spec More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Devon Henry
Jul 26, 2019 -

Joe Machens Capital City Ford responded

Hi Jules, Thank you so much for the great review! We are very happy that Cody Byers and Devon were able to help you get the "exact Ford F250" you wanted. We love hearing this from our customers! Please feel free to contact us anytime if you have any questions. Thanks again, we appreciate your business. We do hope to see you again!

July 25, 2019

Used car sale Customer service with Mike Rogers was excellent. Would highly recommend him for help with all your car purchases. Very friendly and eager to help with More

by Kerryj0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Jul 26, 2019 -

Joe Machens Capital City Ford responded

Thank you for the 5 star review for Mike Rogers, we really appreciate you taking the time to let us know how we are doing. Stop in or give us a call if you have any questions. Thanks again!

July 25, 2019

Great people, courteous and professional They don't xxxxxx with price. I get a great price right from the get go, no haggling. Courteous, professional and thorough. Store has good atmosphere, More

by paulmc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Joe Machens Capital City Ford responded

Hi Paul, Great review! Thanks so much, We try to make the buying process as simple as possible. Glad to hear it worked for you!

July 25, 2019

Luke D review of Cody Byers I was extremely glad that they were very flexible and were able to make a deal with me considering the situation I was in with my previous vehicle. Co More

by Luked32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jul 26, 2019 -

Joe Machens Capital City Ford responded

Congratulations, Luke! Buying a vehicle for the first time is always a bit stressful. Cody Byers is excellent at working with our customers to make sure it is as easy as possible. If you have any questions, just stop in or give us a call. We'll be glad to see how we can help out. Thank you, we really do appreciate your business.

July 25, 2019

Thanks for helping me help my daughter! Was in need of an affordable and reliable car for my daughter to get back and forth to college. Jerad made the process quick and easy. Thank you for h More

by Btucker83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Miller
Jul 26, 2019 -

Joe Machens Capital City Ford responded

Very glad Jerad Miller was able to help you find the right car for your daughter. We also want her to be as safe as possible in her travels back and forth. Let us know if she has any questions, we'll be glad to help out.

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