Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,583 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,583 reviews
June 16, 2025
I can’t say enough about Thomas he was pleasant to talk with and answered all my questions in a positive way would definitely do business with Thomas and Ford again will send customers his way with and answered all my questions in a positive way would definitely do business with Thomas and Ford again will send customers his way More
by Lrobinett
June 15, 2025
Mike was amazing to deal with! Very helpful and informative, if he didn't know something we asked about, he went and got the answer right away! Thank you for your help, Mike! Very helpful and informative, if he didn't know something we asked about, he went and got the answer right away! Thank you for your help, Mike! More
by Daniel & Susanna Hunter
June 15, 2025
Had a great experience working with Thomas and Josh to buy my Bronco Sport Heritage. buy my Bronco Sport Heritage. More
by BroncoSport
Verified CustomerJune 15, 2025
Quick, reasonable, willing to negotiate, great sales staff. Did the deal! Would highly recommend. They accommodated our quick sale and got us on our way. staff. Did the deal! Would highly recommend. They accommodated our quick sale and got us on our way. More
by Eydie
June 14, 2025
Keith was extremely knowledgeable. He made us feel very welcome and comfortable. It was a pleasure meeting him and visiting with him both days we were there. We can't say that about an He made us feel very welcome and comfortable. It was a pleasure meeting him and visiting with him both days we were there. We can't say that about anyone that we've dealt with before at other dealerships Everyone else we met and/or worked with were also nice to us. Thanks and keep up the good work. More
by RONALD.KIMBALL
June 12, 2025
My buying experience was good, we had a small hiccup that came down to bad communication. But all in all everything went well, the finance manger rick went above and beyond to ensure everything come out grea came down to bad communication. But all in all everything went well, the finance manger rick went above and beyond to ensure everything come out great. Even hoping on the phone with the bank to talk with them directly about my deal & providing my warranty free of any extra charge. More
by Jacobjorden
June 11, 2025
This dealership worked with us on our price point & made the buying process quick & easy! the buying process quick & easy! More
by lauraeziller
June 08, 2025
Mike Gross at Joe Machens Capital City Ford truly treated us like friends throughout our purchase process. He promptly answered all our questions, picked us up from the airport in our new vehicle, and provid us like friends throughout our purchase process. He promptly answered all our questions, picked us up from the airport in our new vehicle, and provided a top-notch walk through of our new Ford F-150. We highly recommend Mike and Joe Machens Capital City Ford for your next car or truck buying experience. More
by Cyber_Sal
June 07, 2025
Pleasant They tried to meet my needs I'm happy with my purchase unsatisfied Peace@love?? Thank you purchase unsatisfied Peace@love?? Thank you More
by wayneflippen70
