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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,356 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,356 reviews

July 31, 2019

Great place to buy a car Brent was patient and willing to work with me over the phone while I was at work, handled my credit check and the vehicle I wanted in a great timely m More

by mattbrisbin39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corry Field, Brent Simmons
Jul 31, 2019 -

Joe Machens Capital City Ford responded

Hello Matt, You are important!!! It's customers like you that make it all worth it. Brent is going to love seeing your review and knowing that he was able to make this a great buying experience for you. We appreciate you letting us know how we did and we certainly appreciate your business, We are here if you have any questions or need anything! Thank you!

July 31, 2019

Quick Work Jordan was quick to respond to all of our questions and always available when we needed him. The vehicle was in great condition, clean and full of gas More

by tayreg13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fields, Derek Bertles
Jul 31, 2019 -

Joe Machens Capital City Ford responded

HI, It is great to hear you enjoyed working with Jordan Fields and the rest of our team on the purchase of your new vehicle - Congratulations! Thank you for choosing our dealership, please stop in or give us a call if you have any questions. We really do appreciate your business!

July 31, 2019

Oil change was quick and priced right. Did not receive an e mail concerning my appointment. I did when John was the service advisor. This e mail was addresse More

by Steve Sampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Sullivan, Steven Paul, Angie Hulsey
Aug 01, 2019 -

Joe Machens Capital City Ford responded

Hi Steve, Thank you for the great review for our Service Dept, we really appreciate it. Did you update your email address when you came in for the service? If not, please email it to us at: joemachensdealerships@gmail.com and we'll get it updated for you. Thank you! See you next time.

July 31, 2019

Joe Machens was a wonderful buying experience!! Joe Machens is the best! They are quick, and enjoy working with their customers. They have great deals, and a wonderful selection of vehicles. I plan More

by tristanstieferman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers
Aug 01, 2019 -

Joe Machens Capital City Ford responded

Thanks so much for taking the time to leave us a review, we really appreciate. We do hope to see you again when you are ready for your next vehicle, we'll be glad to help out! Thanks again, your business is appreciated.

July 31, 2019

Best in Town They are quick and nice. I had my car battery died in two weeks of used car purchase which they replaced it for free with three years of warranty. More

by Deepak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Derek Bertles
Aug 01, 2019 -

Joe Machens Capital City Ford responded

Hi Deepak, We love hearing that our customers feel we took very good care of them. We all really liked the "Best in Town" comment, too! Thank you so much for your business, we really appreciate it!

July 31, 2019

Great Car Buying Experience We have purchased multiple cars from this dealership, and Mike has been involved in several. As always, he is very accommodating, and tries to stream More

by Elizabeth Perkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corry Field
Aug 01, 2019 -

Joe Machens Capital City Ford responded

Nothing we love more than hearing from our loyal customers that that they were back again! Thank you for the 5 star review and kind words for Mike Rogers and Corry Field, they both are very good at what they do and provide top notch customer service. We do hope to see you again, and feel free to give a call or stop in if you have any questions.

July 31, 2019

Very nice folks They were both very Helpful, good at communication, worked in a timely manner, answered my questions, and customer friendly. It was a good experience More

by TAYLORRENE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Henry, Herschel White
Aug 01, 2019 -

Joe Machens Capital City Ford responded

Thank you so much for your 5 star rating, and kind words about working with Herschel and Devon. Please do not hesitate to reach out to us in the future. We'll do our best to provide you with another "good experience"! Thanks again, we do appreciate your business.

July 31, 2019

First Time Buyer The staff was great to work with when purchasing a truck. They found me exactly what I was looking for in a truck and they sold the vehicle at a fair More

by First Time Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler, Travis Dometrorch
Aug 01, 2019 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new truck! The first time buying a vehicle can really be stressful, so it's great to hear Doug, Matt, Travis and Kevin were there to help you through it. Thank you so much for choosing our dealership, we really appreciate it. And, please keep us in mind when you go to buy your next vehicle! Give a call or stop in if you have any questions and we'll be glad to help out.

July 30, 2019

Best Car Sales Experience Ever! Thank you Jerad Miller, Jacob Thomas and Matt Wilde for the easiest sales experience ever! We will definitely be returning when we’re ready for the ne More

by Stephanie Moeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jerad Miller, Jacob Thomas
Jul 30, 2019 -

Joe Machens Capital City Ford responded

Hi Stephanie, Thank you for the great review! We are very pleased to hear that Jerad, Jacob and Matt took excellent care of you. They are a great team to work with and they are going to love your review! Let us know if you have any questions or need anything else. See you next time!

July 30, 2019

Experienced & friendly The Sales staff to the mechanics and finance are experienced and friendly. They all make sure you are getting an excellent vehicle and go the extra ti More

by Betty67
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson, Darnell Thomas
Jul 30, 2019 -

Joe Machens Capital City Ford responded

Hi Betty, Thank you so much for the awesome 5 Star review! We are delighted that Scott, Darnell and the rest of our team were able to exceed your expectations. Contact us anytime if you ever have questions or concerns. Thank you again, we really appreciate your business and hope to see you again.

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